Netease Kola Canada Goose Incident Again Reversing The Designated Agency Can Not Identify The Scene?

NetEase koala Canada goose genuine and false events are still continuing to reverse.

The latest news is that in January 15th, NetEase koala said that under the testimony of authoritative media, the notaries of NetEase koala and Dongfang Notary Office of Hangzhou City, Zhejiang Province, would ship goods from the notarization department to Hangzhou Dongguan balun Garments Co., Ltd. for official identification.

However, when we arrived at the scene, we learned that the gold balun Garments Co., Ltd. received the latest official announcement from the canadian goose on the same day, and sent the goods back to Canada goose headquarters for physical identification. It did not provide on-site identification, nor could it give the identification results on the same day.

Things still do not seem to be able to get the final result, but Tang Jiansheng, Deputy Secretary General of the Shanghai consumer rights protection committee, said in an interview that "NetEase koala's position is inappropriate."

True and false is still uncertain.

In response to the consumer's two queries about buying Canadian geese down jacket, in January 14th, NetEase's cross border business platform NetEase koala released the second response, saying it plans to send the goods to Canada's goose designated after-sales service agency in mainland China in January 15th for real identification, and welcomes consumers to witness the whole process.

However, in January 15th, NetEase koala said that it had not been received by the after-sale maintenance agency. "At the request of the NetEase koala staff and the authoritative media, the head of Dongguan City balun Garment Co., Ltd. still refused to come forward to receive the reception, arranging only one security guard to receive the merchandise.

Under the testimony of the authoritative media and notaries, the security receives the goods and provides receipts. "

NetEase koala said that the following will continue to urge canadian goose officials to complete physical identification as soon as possible, and publish the identification results.

"We know there are many guesses about the three times the amount of the NetEase koala payment line, which is concerned by media friends, including the fact that we are paying three times the amount because we are guilty."

NetEase koala said the fact is that if the company does not "withdraw one or three", she will not be able to send the goods back, so that the process of commodity identification can not be promoted.

In the case of unidentified authenticity, koala is still willing to refund the refund for Ms. Ms. and pay an additional amount of three times the amount. She sent the goods to the Dongfang Notary Office of Hangzhou, Zhejiang for further identification.

Is there any problem with the way of processing?

However, for this way of handling, Tang Jiansheng, Deputy Secretary General of the Shanghai consumer rights protection committee, said in an interview with the media that the NetEase koala's position was inappropriate. "Making consumers apologize is wrong," and worried that consumers and NetEase koala would form an unequal game, allowing consumers to take huge legal risks.

Tang Jiansheng said NetEase koala's position was inappropriate. After consumers first identified the fake mail from a canadian goose headquarters, "consumers have completed the burden of proof, and consumers have evidence to suspect that koala is obliged to prove innocence."

Tang Jiansheng believes that consumers did not get the results after the two appraisal results, and the media revealed that NetEase koala might sell fake things.

As for how to ensure that the goods are authentic, the source of the goods is especially critical. NetEase koala said that "self run direct production + bonded imports and stockings" is the main business mode of NetEase koala.

From the overall path, NetEase koala set up a branch in the world, from overseas goods sourcing directly docking overseas brands and suppliers, large-scale procurement.

With the help of warehousing and logistics partners, the goods will be pported to the domestic bonded area, and they will be examined and quarantined by customs and state inspection. Consumers will place the order online. After customs clearance, goods will be delivered to consumers in 1 days to 3 days.

The NetEase koala said in an interview with the Securities Daily that the canadian goose was purchased from the 1st level supplier authorized by the canadian goose. "The relevant procurement links are not open to trade secrets, but journalists are welcome to come to Hangzhou for on-site inspection at any time."