How Can A Layman Lead His Profession?

The way of management: from the bottom to the bottom, Zi Xia said: "erudition and ambition, ask and think closely, and benevolence is in it."

The way of management is to find out what is wrong.

Many bosses or supervisors are most afraid of managing industries that they are not familiar with. If they meet with technical personnel or experts (Professional) status, they would like to hide far away from them. Especially those who have just changed their new jobs. When they are in office, they do not pay much attention to investigation and research. They are psychologically handicapped. They can not afford to ask no questions, but do not dare to ask for a long time.

As a result, subordinates, especially the knowledgeable subordinates, should seize the weaknesses, and they will not be able to manage their work without being able to manage them. They will not be able to manage them. Liu Adou, the boss who has done the same thing, will be able to do well in the performance of the boss.

Some people want to ask, they can't see the way through the fog. Later, Yunshan fog sea asked embarrassed, how can new or unprofessional supervisors grasp the nose quickly and control the situation?

In 2002, when he was mobilized by cadres in Huang Ming, he was appointed by a group of 9000 management cadres. He was an expert in the 9000 quality management system, but he was an amateur in some aspects such as manufacturing, equipment, technology and so on.

One day, the quality department reflected that the adhesion index of the water heater bracket spray process was unqualified (the process index is the key index of the main protection bracket of the water heater, and it will affect the life of the whole machine.

Serious problems can even cause collapse, fall and hurt people, and factory leaders are helpless.

When I arrived at the workshop, I came to the manufacturing minister to ask what was wrong?

He could not answer, and he said with a red face that he was an amateur.

I know that he should be taught how to lead a professional life and become an expert in amateur.

So I asked him to call the technicians, equipment and production of the workshop, and a few of the chief executives of the production. He played a "layman" in his face, and began to ask questions beside the spray production line.

Question: I heard that the spray adhesive adhesion index is not qualified?

Yes, yes.

What is the main reason?

Answer: the surface pretreatment of workpiece is not qualified.

What is the reason?

The temperature of the pretreatment fluid is too low.

Why is it low?

Answer: low ambient temperature.

Why is the ambient temperature low?

Answer: close to the gate, always switch.

Why do they switch normally?

Answer: people need to walk frequently.

Can you go to other doors?

Yes, yes.

What should I do?

This door is no longer open.

"Can you do that?"

Answer: no way.

Why?

This door is still airtight.

Why?

The door frame and door gap are too big.

What should I do?

Answer: seal.

How can it be closed?

Answer: glue strip.

Ask: do you want to seal the adhesive tape?

Answer: no way.

Why?

Answer: the door is iron and heat pfer is fast.

What should I do?

Answer: use cotton curtain.

Question: is that ok?

No, not yet. The temperature is still not up to the technological value.

Asked: why is the original environment enough, and not now?

Answer: originally, it should also be assisted by electric heating.

Now, what is it?

The answer is bad.

Asked: did you repair it?

After two weeks, the manufacturer can fix it.

What do you do at the moment?

Answer: use a temporary electric heating tube.

Do you use it?

I used it.

Is it OK?

Answer: no way.

Why?

Answer: the quality of temporary purchase is poor, and it will be bad in a few hours.

Why do we buy the bad ones?

Answer: no tests.

Can we detect it?

Yes, it's too late.

Question: have you ever checked it before?

Yes, our auxiliary electric heating tube on conventional products (solar water heater) has good quality and long life.

All the people present were suddenly enlightened. Some people said, "why didn't you think of that?"

Why do we need to go far?

But the power of a single unit is too small, not enough.

I do not speak, sharp eyes look at them, waiting for them to think.

Some people replied, "Oh, yes, there will be more combinations."

Question: what else is wrong?

What do we do next?

Answer: do!

Asked, "(I kindly patted them on the shoulders and pushed them forward) yes.

What are you doing?

They were embarrassed to run to me, grinning and laughing.

In a few hours, everything will work out.

Before I could say anything, the new manager opened his mouth.

"I took it," he said.

Asked: what to take?

He said, "you know how to pretend that you don't understand.

Asked if I could not understand it.

He said, "what you do not understand is worse than what you know."

Q: this has caught the true meaning of management. In fact, we are never too high and need no knowledge and understanding of the specific business of our subordinates. But we know more than the following insiders. That is the way of management. What is the basis of this management?

"We pay more attention to quality and know what the company wants," he said.

Why do we value quality so much?

Why do companies want these indicators?

"For consumers," he said.

Q: so your subordinates are details experts, experts, and what experts should you be and what professionals do?

Answer: a company road expert, a cultural expert, a company standard and an expert of various indicators, an expert in consumer demand, and an expert on "killing the cow".

"Do you still dare not ask, because you are not knowledgeable?"

"No," he said.

Asked: not only do not be afraid to ask questions, but also become addicted to experts. Do you ask them if they will despise you?

"They are too busy to think about it," he said.

Asked: "not only can you ignore it, but you will not know how deep you are."

Not only that, but they have learned this unique trick from you, so that their subordinates will be able to work smoothly.

Epilogue: the above cases can be described as "the most important thing is to ask questions, to be knowledgeable and to be knowledgeable". "Cut and ask" cuts into people's minds, including those who are asked, to make people think hard and accomplish things.