Why Frequent Laundry Quality Problems?

What is different from the past is that more people in Kaiping are willing to spend money on washing some winter clothes and bedclothes to the cleaners.

Although this method saves time and effort, sometimes there will be some Annoyances: good clothes dry cleaned, changed and broken holes. After many consultations, the laundry still refused to take responsibility.

Recently, Miss Li, a Kaiping resident, met with such annoyances and finally had to turn to the Consumer Council.

After the weather became warmer, she folded it carefully and sent it to a laundry in Kaiping.

When the clothes were received, the laundry staff conducted routine checks, and then took the clothes.

A few days later, Miss Li retrieved her down jacket and opened it on the spot.

Miss Li said, "at that moment, I felt very heartache.

I like this down coat very much. This style is hard to get in China.

Miss Li, who is very anxious and angry, can only find the Kaiping Municipal Council for help.

At the beginning, laundry officials insisted that the holes in their clothes were not their responsibility, but no matter how they explained, they could not justify themselves.

Under the patient mediation of the staff of the Council, the laundry paid 300 yuan for Miss Lee and returned the laundry fee of 25 yuan.

Mr. Liang asked the laundry to pay 150 yuan, but the laundry supervisor only promised to pay 30 yuan.

After many rounds of negotiations, Mr. Liang complained to the Kaiping Municipal Council and asked the Consumer Council to help recover reasonable compensation.

After the education and mediation work, the laundry head finally agreed to pay 150 yuan to Mr. Liang and return the laundry fee to 25 yuan.

As a service industry, the laundry industry should try to satisfy the customers. However, mistakes or mistakes are unavoidable. It is important to attach importance to the requirements of customers and properly handle the problems.

In addition, there are many reasons for washing out when washing clothes. Some are caused by technical problems of machines or masters, some of them are clothes themselves.

Normally, there is no problem in the dry cleaning of famous brand clothes, but some famous brand clothes are not good in texture. After washing, the color changes and even degumming. Customers are naturally not satisfied.

In the case of these faults, the two sides can only negotiate and solve the problem according to the solution of consumer disputes in the laundry detergent industry in Guangdong province.

We always advise customers if laundry is more valuable, it is better to use value laundry service.

Mr. Su said that the use of value laundry services, laundry masters, machines and charges are different.

Miss Liang, who lives in Changsha, said, "when I get my clothes, sometimes the laundry staff will open it to me to see it. I basically count the number of pieces, and if I have enough, I will take it back. There is nothing wrong with it."