Notice On Strengthening The Work Of Propaganda And Advisory Services For Reemployment Policy (2)

The combination of policy and practical work makes the masses visible and touching.

We should seize the hot spots, difficulties and breakthrough points in the implementation of the re employment workers, organize publicity and advisory services, close to the masses, stick to the reality, and adopt policies that are easy to understand and acceptable to the masses to carry out policy propaganda and interpretation.

We should carry out the supervision by public opinion and make a follow-up report on the rectification of the situation.

Three, we should make full use of various media to carry out publicity and advisory services for re employment policies. We should further intensify our efforts to organize and coordinate efforts, and actively strive for support from propaganda departments and news media. We should make full use of various media such as newspapers, radio, television and Internet to promote publicity and advisory services through various columns such as setting up columns, topics, hotlines and service stations.

We should pay attention to guiding all kinds of media, grasp the direction of publicity and reporting, and provide them with updated, more news clues and material.

It is necessary to strengthen the linkage between the two sides, and timely report the information and news clues of re employment, so as to facilitate the central news media to spread propaganda and publicity to the whole country.

The government website and labor market website of the labor and social security department, which has been completed, should be guaranteed 24 hours of operation and normal operation, and a special column for re employment should be set up in a prominent position.

It is necessary to maintain effective links with the "labor and social security department" website (www.molss.gov.cn) and the "China labor market" website (www.lm.gov.cn).

Conditional areas can also carry out interactive ways of re employment advisory services and online management of re employment related matters.

Areas where labor and social security departments have not yet been established should actively create conditions to build up appropriate websites.

Four, actively do a good job of service window and street community platform's re employment policy publicity and advisory services.

The street community is a grass-roots working platform for the labor and social security departments directly serving laid-off workers.

All localities should formulate and improve rules and regulations for policy consultation on service windows and work platforms, set up special policies, publicize and disseminate columns, print and disseminate publicity materials, and facilitate laid-off and unemployed people to understand policies and handle formalities.

We need to carry out the necessary policy and business training for the staff of the community platform staff in the street, strengthen the policy consultation ability, and make the unemployed and unemployed workers receive satisfactory consultation and service.

Five, set up a re employment policy consultation service telephone and supervision telephone.

The establishment of labor and social security telephone consultation service centers in large and medium-sized cities with conditional conditions should focus on doing well the policy consultation service for laid-off workers.

The telephone consultation service center uses the national unified labor and social security special service telephone number "12333" approved by the Ministry of information industry.

The telephone consultation service system should, according to the actual situation, use the technology of manual answering, automatic voice, automatic fax, computer network, database and other technologies, and connect with labor and social insurance management information system to provide the society with at least 6 hours of manual service every day, and 24 hours of automatic voice service.

The labor and social security telephone consultation service is a social public welfare service, and the information service fee shall be exempted.

The telephone service should be announced in the local media in time, and staff should be dispatched to meet the technical requirements and be familiar with the policy.

We should establish a mechanism of supervision and reporting by the community and the masses.

In May, before the end of the year, more than 12333 prefecture level cities should establish a telephone reporting system for the re employment policy, publish the supervision and reporting telephone to the public and report it to the Ministry for the record.

All localities should further strengthen leadership, do well in organization and coordination, fulfil their responsibilities, and effectively promote the effectiveness of policy advocacy and advisory services.

In order to summarize and understand the work experience and experience in various areas in a timely manner, please report the quarterly publicity and consulting services to the general office within 10 days of each quarter.

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