Perception Of Workplace And Training Of Managers' Thinking Ability
With the rapid development of economy, the rationalization of society and the intensification of global competition, Chinese managers are thinking about improving their thinking ability and improving their thinking process.
The authoritative research at home and abroad found that if you want to make a small change for an enterprise, you just need to change the way your employees behave. If you want to bring multiple changes, you have to change the way of thinking of employees.
Professor John Gardner, the famous American founder of comprehensive learning, said: "many organizations suffer not because they can't solve problems, but because they can't see problems at all."
Edward de Bono, Edward De Bono, who is known as "founder of change thinking in twentieth Century", "six thinking caps" and "horizontal thinking", has also said: "thinking is the most fundamental resource of human beings, and the quality of human thinking determines the future quality of mankind."
In the 1 phase of Chinese enterprise management practice, "three phase", as a certified lecturer of many well-known international brand leadership courses (such as "situational leadership, change power leadership" and "leader's sword breakthrough thinking skills"), in recent years, the author has found in the learning, research, development and training of leadership topics: leaders of Chinese enterprises have gone through three stages in management and leadership learning and practice.
In the first stage, Chinese enterprises are eager to discuss and learn successful leaders (such as General Electric's former CEO Jack Welch, Haier group CEO Zhang Ruimin, etc.) and successful enterprises, so as to study the characteristics and leadership methods of successful leaders.
Through research and imitation, Chinese enterprises have also gained some enlightenment and gains. However, most of the methods and personal characteristics can not be copied or duplicated. Imitating blindly will bring negative effects to enterprises.
In the second stage, enterprises change from research and learning to analyzing and learning systems management theories and cases. Therefore, participation in various seminars, training courses, MBA classes and President classes has become a popular trend.
Admittedly, these activities are of great help to improve the overall quality of enterprise managers, but participants always feel poor practicality, eager for practical inspection and specific management tools and methods.
In the third stage, various advanced management tools and methods in the West began to pour in, and Chinese managers began to learn and use them eagerly. Some companies even hired multinational consulting companies to help them use these tools and methods.
There are many tools and methods to be pursued, such as Re-engineering, Learning Organization, knowledge management (KM), vision (Vision), outsourcing (Outsourcing), customer relationship management (CRM), electronic commerce (Electronic Commerce), benchmarking management (Benchmarking), business process reengineering (BPR), mass customization (Commerce), franchise (risk) management, risk management (direct marketing), competitive advantage (Supply Chain Management), supply chain management (six), balanced scorecard (BSC), experiential marketing (Marketing), quality of work and life, etc. successively
We must admit that after continuous learning and practice, the management level and competitiveness of Chinese enterprises have reached a new level, and even a great number of excellent enterprises and managers have emerged.
However, we have to admit that most of these advanced tools and methods belong to foreign countries, which have certain applicable environment and are not always applicable to themselves.
2, thinking ability: the next gold mine that needs to be explored is in the developed countries. The practice and training of managers' thinking ability has been in the history for decades, and its achievement is worth learning from and learning from us.
Practice has proved that good thinking mode can be an effective means to improve the competitiveness of the organization and become a lasting advantage for managers and enterprises.
The most important thing for Chinese enterprises to remain invincible in the global economy, especially in the era of knowledge economy, is to improve the ability of managers to deal with and solve problems -- thinking ability.
So far, the "Fortune 500" enterprises' popular thinking tools (such as leader's sword, breakthrough thinking, six thinking caps, effective problem analysis and decision making, innovative thinking, etc.) have all entered China. Many managers have gained some structured, standardized and high-quality thinking modes and methods, which enable them to cope with various problems and challenges in a complex and changeable environment.
Among the above thinking tools, the "leader's sword - the breakthrough thinking skill" is a typical example. It was developed by the American leadership Guy Hale and improved in the following 28. It was strongly sought after by the Fortune 500 companies (it is said that only about 5000000 managers in the United States are using it).
The author has carried out related training many times and has deep feelings. It helps to help leaders effectively deal with all kinds of information and problems, actively face various changes in the future, skillfully handle complex problems and situations, effectively reduce risks and make scientific decisions.
Only by fully understanding, communicating and reaching agreement can the team achieve strong goals and achieve the goals of the organization.
The individuality and diversity of the way of thinking make it necessary for us to spend a lot of time and resources to achieve mutual understanding within the team. Fortunately, the thinking tools such as "leader's sword" provide us with a common communication, discussion, analysis and decision-making process. In a sense, the breakthrough thinking skill is also an effective management tool. As shown in the following figure: the Chinese people attach importance to "understanding" in their thinking, while Westerners pay more attention to methods and processes. The scattered structure below shows that everyone's thinking is divergent and there are different directions of thinking. It is difficult for us to reach agreement on the team level or take a lot of trouble to reach agreement.
The arrowhead structure at the top of the picture represents the successful thinking process and pattern. It shows that we can use different structured ways to make the individual thinking reach a consensus and lead everyone to the successful direction of solving the problem.
During the course of teaching, many students asked: "even thinking has the same process as production. Will this inhibit the creativity of individuals and organizations?
"We have always known that this worry is unnecessary when we look at the innovative capability of GE.
In fact, many key points in this mode of thinking are independent of creativity and creativity. The greatest contribution of the scientific thinking process is to lead everyone's thoughts and creativity to a direction with the right result -- the direction required by the organization (rather than personal orientation).
The authoritative research shows that more than 50% of the decisions of enterprises fail, or they are abandoned in execution, or they can not be executed, or they are basically adopted by the executors. This creates a gap between innovation, ideas and results. This gap needs effective thinking mode to make up for it.
It can be said that bad thinking mode is the main reason for the failure of enterprises. In the era of knowledge economy, the most magical and effective resource in the organization is the human brain. The correct mode of thinking is the core of the operation of the enterprise, which fundamentally determines the success of the enterprise.
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