The Etiquette Of Business Negotiation

Business negotiation etiquette is a concrete manifestation of daily social etiquette in business activities.

At the same time, business negotiations, especially external negotiations, have some special requirements for etiquette because of their commercial nature, foreign-related nature and regularity.

Meeting the prelude to negotiation etiquette is a matter of negotiation atmosphere.

The two sides that are more confrontated in interests can prepare the appropriate atmosphere and emotional foundation for negotiation because of the thoughtful and proper reception. They will resolve the contradiction between the two sides and facilitate the success of the negotiations.

The two sides that have more interests are also likely to be antagonistic to the two sides because of their unwillingness and enthusiasm. The negotiation atmosphere will deteriorate and the negotiations will be useless.

Welcome to the end should not end.

Specific measures are:

(1) determining acceptance specifications

The specifications should be based on the identity and purpose of the negotiator, the relationship between the party and the host, and the customary decision.

Only when the relationship between the other side is very close, or if one side needs some special needs, can it be accepted.

In addition, they should be routinely received.

(two) Master arrival and departure time

The greeting personnel should accurately control the arrival time of the other party, arrive at the airport, the station or the pier ahead of time, so as to show respect for the other party. You can only wait for the guests, and never allow the guests to wait for you there.

Similarly, the departure personnel should know the exact time of the departure of the other party in advance, arrive at the hotel where the guests are staying in advance, accompany the guests to the airport, the pier or the station, or go directly to the airport, the pier or the station, waiting for the guests to say goodbye to the guests.

(three) prepare for reception well.

After arriving at the date of arrival, the accommodation arrangement should first be considered.

When guests arrive, they usually have to greet each other, that is, to accompany their guests to travel, to give a brief introduction of the situation on the way or at the hotel.

　　二、介紹

When meeting guests, there are usually two ways of introduction, one is the introduction of the third, and the two is self introduction.

When you introduce yourself, you should apply your name and duty to your guests when you introduce yourself.

　　三、握手

The two sides of the negotiation usually give a handshake as a gesture of friendship when they meet or leave.

Although the handshake is simple, it can play a role in enhancing intimacy between the two sides.

(1) the initiative and passivity of shaking hands.

In general, shake hands with each other to show friendliness, gratitude or respect.

When others come to visit, the host should first stretch out his hand to hold the guest's hand, so as to express welcome and thanks.

When the host and guest introduce or introduce others, they usually extend their hands to show their respect for their customers, lower status or younger people. When shaking hands, they should be slightly underhanded, smiling or holding their hands to show their respect for each other.

Among heterosexual negotiators, men are generally not allowed to extend their hand to women.

(two) handshake time is long and short.

The time for negotiating handshake is three to five seconds.

(three) the distance between handshake and handshake.

When shaking hands, you should usually walk to the other person's face. You can't shake hands with others when you talk with others.

The handshake's body should not be too close, but it should not be too far away.

The size of the force exerting on both hands often indicates the degree of emotional depth.

(four) facial expression and body curvature of handshakes

The facial expression of the handshake is an auxiliary action that matches the handshake behavior, which usually can enhance the emotion and deepen the impression.

　　四、交談

The expression should be natural, pleasant and appropriate.

When talking to more than three people at the scene, they should talk with everyone present from time to time, instead of speaking to one or two people and ignoring others.

In conversation, when you speak, you should give others the opportunity to express your opinions. When others speak, you should also find opportunities to express your opinions in a timely manner. They should be good at listening to each other's conversation and not interrupt others' speeches easily.

Generally speaking, they do not inquire about women's age, marriage and so on; they do not directly ask questions about their personal life, such as their resume, salary income, family property, and costumes, etc.; they do not want to ask questions; they should be apologetic and stand on the same side of the topic.

　　五、宴請和赴宴

Banquets and banquets are common forms of communication both in international communication, in general social activities, or in economic negotiation activities.

(1) banquets

It is advisable for a banquet to be arranged 3 to 4 times in a negotiation cycle.

Pick up the wind, say goodbye to each other, insert 1 to 2 times (depending on the length of the negotiation cycle).

First, we must determine the specifications of the banquet, including the name, purpose, number, form (buffet, buffet, banquet, etc.) price.

(two) banquet

First of all, under normal circumstances, you should be happy to accept and reply quickly.

Unless the invitation is marked "please reply", you need to reply in writing.

Secondly, punctuality and punctuality should not be neglected after being invited.

Finally, thank the host, shake hands, deepen feelings, and praise the banquet.

　　六、禮品

In business contacts, gifts are often given to increase mutual affection and friendship and consolidate trading partnership.

Gift giving should first be based on the preferences and habits of the other party.

Generally speaking, we should emphasize on the value of meaning, that is, the value of goods. The value of use is not very important, but it must never be useless.