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The Efficiency Of "Gossip" Itself

2009/5/20 15:07:00 42065

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This article is not to talk about whether chatting is beneficial to improving work efficiency, but to try to pay attention to the efficiency of chatting. It is unavoidable to chat with colleagues when chatting in elevator or at lunchtime. At this time, gossip will inevitably become an integral part of workplace communication.

Do you remember the question of "communication negative efficiency" mentioned in the article "efficiency let everyone learn better communication"?

Today we are going to talk about how to avoid negative efficiency when chatting, and let chatting be called a boost to the relationship between colleagues.

First, people are most interested in their own content: at the extreme, whether you are interested in the content of this chat is not important, it is whether the other person is interested in chatting content.

If you can talk more about each other when you talk with others, and guide others to talk about themselves, gossip will go half way in the right direction.

Two, not only to listen, but also to tell the other person, "you are listening": interspersing simple questions within the scope of business, such as "I really don't know how complicated the management software is," or "you can actually get that client to settle, is simply too hard to consider. Are they not determined to cooperate with us because of such a certain matter?"

In this way, I will not appear to be ignorant, but also skillfully convey the impression of "I am listening". Occasionally, I will steal some skills and get three birds with one stone.

Three, do not engage in comparisons, do not over praise: even if the other side is just blowing his or her hand to buy a lottery ticket, it is not necessary to bring out his own experience to overpower him. The other party will not be jealous because of your windfall, but most of them will be depressed because of being "worse than the past". On the other hand, the compliments should not be too explicit. Winning lottery tickets is just luck. If we emphasize too much on the ability of the other side in computing and probability, it will be self defeating.

Four, at most three themes.

As stated in Article 1, "what people are most interested in is their own content". Of course, we ourselves are no exception. The above contents are skills or methods, and gossiping for too long is bound to be thrown behind you. That is to say, many words and phrases in gossip must be lost.