Kenichi Ohmae: It'S Against Things To Prevent Crises.
The heads of departments are loyal to their positions and departments rather than facts. Such companies can not make correct analysis based on facts, nor can they derive the correct answers, which will ultimately endanger the survival of the company.
The foundation of logical thinking is to accumulate facts, but most people are not loyal to facts.
Usually, when Japanese companies discuss poor performance, most of them blame the product or sales method.
The head of the sales department will say, "the product is not good enough to sell." a product is not good enough to protect itself. The director of production department will say, "no sales, so products can not sell."
A company does not put the customers first, and let the internal struggle lead the operation of the company. The company will not survive.
Stand firm
If the president is a salesperson, the sales department will have a strong opinion. If the president is a production department, the sales department will have to be a little daughter-in-law.
That is to say, companies are prone to complaining each other.
Can do
Things are not right.
You will not care about your position.
Because after that fact, you will be loyal to facts and accept this fact.
We can not be loyal to facts, not only can not understand the essence of the problem, nor can we finish the process of finding the right solution.
Therefore, in order to find out the real solution, we must first stand ourselves on an unbiased position.
No matter what your mood is, you must accept it with an open mind, because it is
Solve the problem
Prerequisites.
Worst of all, 99% thought they were unbiased.
This situation is like that during the Second World War, 99% of Japanese shouted "Anglo American animal". Once people believe it, they will forget to doubt it.
However, the war ended only 3 days ago. The Japanese made a one hundred and eighty degree turn and began praises the British and American, calling "Givemechewinggum" (to give me chewing gum). At this time, Japan just signed a decline book on the Missouri battleship.
People feel that those who know the time are masters, so they have changed their positions.
In fact, this kind of drama is often staged in today's enterprises.
Some people are merely acting presidents. When they speak, they are very different. Their departments will also affect their position.
The biggest drawback of such a person is that they dare not face facts.
To solve the problem, we must first clarify the facts.
Only when we know the facts, can we further think about what is right and what should be done. Even if the president is standing in opposition, you must have the courage to convince him.
No matter how much you hate this opponent, you must be loyal to the fact. That is the fundamental principle to solve the problem.
Companies that cannot solve problems lack this principle.
Why did Jia Nabao refuse to sell the cosmetics department to the flower queen? The reason is that the trade union is against it.
If he wants to be a member of the trade union, he will simply leave the company to the trade union from the very beginning.
If the decision is made in the trade union, ask the trade union to repay the debt of 500 billion yen for jabna.
A person who always wants to escape facts.
enterprise operation
People should start from the beginning to show that they are not competent for their duties.
That is to say, such business operators must abandon their participation in negotiations.
Because now that we have begun negotiations with the king of flowers, no matter what the trade unions say, as Jia Nabao's operator, we must uphold the faith and try to persuade the trade union to complete the task.
If Japan is a free economic country, the state should not spare money for the people.
However, the case of kababo is not an idle matter and is common among enterprises.
The danger of similar group
Why is this unreasonable happening in Japanese enterprises? I think this is because the company has become a consort of similar people, who will lose the opportunity to train themselves to solve problems when they are placed in a group of similar people.
In a group of similar people, most of the companies may like innovation, or most of them are born in the same background. The reason is that it is easier to communicate.
Because the idea is easy to agree and no opponent is in a good mood.
"Yes, that's it!" "well, I think so too."
You often hear that.
Even if people publish different views, they will be pressed down by most homogeneous people with "this is our way".
There is really no more pleasant thing in the world.
But if you put yourself in a group of similar people, you will lose the chance to train yourself to solve problems.
Take sales professional field and production professional field as an example, the sales department is a group of similar people, always because of poor products, so it can not sell, blame the other party and attack the production department.
The production department is a product of no problem, is the sales department inability as the premise, attack the sales department.
In this way, everyone was unable to agree with each other, and there was no desire to improve, so the company went to collapse on the condition that the problem could not be solved.
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When your opinions are different from those of the other side, you should uphold the belief of fact, and try to get the other person to agree with you.
There is a big gap between companies that normally do such training and those who have no chance to receive such training in homogeneous groups.
These people are placed in different groups at the stage of schooling, and have many opportunities to train their ability to solve problems. When they want to run world-class enterprises, they will be able to demonstrate their skills.
One of the least beneficial things for business people is the same kind of people.
This trait has its advantages, of course, but it becomes a weakness when the enterprise is in trouble or in the face of fierce international competition.
Similar people are more likely to form colorful positions or factions. When companies face a very serious problem, these people can not accept facts frankly, and have no courage to accept this great challenge to the company and themselves.
Japanese and Japanese companies have hardly received such training. For example, the snow seal dairy group, which is centered around the Department of agriculture of Hokkaido University, is actually a bit adventurous.
In addition, the company's position is arranged by the graduation year, so when the snow seal is related to the crisis of the company's survival, it is too fragile to stand any test.
The situation in the United States coincides with that in Japan.
The United States is a melting pot of nationalities. There are not only different races, but also different cultures in the Midwest, East and West.
For example, a team of 10 people, these 10 people belong to different races and backgrounds, no wonder at all.
These people are placed in different groups at the stage of schooling, so they have many opportunities to train their ability to solve problems. When they want to run world-class enterprises, they will also be able to demonstrate their skills.
Therefore, in Japanese enterprises, leaders like TOYOTA, who are among the world's largest players, will always give their employees new challenges, so that all employees will have the sense of crisis that we are the first and tomorrow may collapse.
Because this company, which is the most profitable company in Japan, is more aware of crisis than other companies.
Deny yourself
The competitive Japanese companies in the world market will not only immerse themselves in the same kind of warm water, but will also challenge the target within the company.
In other words, these excellent enterprises have the courage to deny themselves. They use self negation to exert the power of change in pursuit of better.
This is the biggest difference between a good company and a losing competitive company.
Leaders who are not able to deny themselves generally tend to be self absorbed and self beautified.
Even if the times have changed, if I want to ask what the world's good companies have in common, I think they all have the ability to absorb alien traits into the corporate culture and enable them to advance the enterprise.
In the past, successful experiences did not work. They still did not have the courage to admit that they had always been immersed in past successful memories to make the company a rigid organization that could not be changed.
TOYOTA was originally a small company under its home town. As a matter of fact, it is easy for such a company to have the same characteristics. However, TOYOTA put the company's goal in "becoming the world's first". It often reminds itself that Ford is ahead of Ford.
They are very glad that Nissan has regained its vitality and has also embraced Honda to become stronger because it can give rise to a sense of crisis and remind ourselves that if we relax a bit, we will be left behind by these domestic companies.
For example, in 1981, General Electric's then president Jack Welch adopted the system of "conflict confrontation".
In short, it is for a certain idea to try to get people who are different from their opinions to raise their hands.
When the opinions of each other can not be unified, the third party members will be selected as referees, and the two sides who disagree with each other will state their opinions according to the facts before the umpire. Finally, the referee will decide who is right.
After adopting this system, Ge solved the problem faster, and could also upgrade the referee who had different opinions.
Because it can be called a referee, which proves that the person is trusted by everyone.
Under such a system, GE has solved many major problems that have been shelved for a long time.
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