How To Deal With Customers' Shopping But Not Willing To Try Them On?

Regular response:

"Hello, then look at other styles."

"Hello, how do you know if you don't try?"

Shopping guide ignored.

Consumer psychology:

When customers find a sense of something

In addition, because the terminal shopping guide has a lot of service too enthusiastic to cause customers' customary repugnance experience, customers will often see the shopping guide come along, the habit of subconscious go away!

Problem analysis:

"Hello, then look at other styles!" in the case of customers walking away because of the interruption of the shopping guide, the recommendation of shopping guide is basically the same as it did not say.

If customers leave because they don't like the shopping guide's interruption, this will not only do nothing, but will speed up the customers' leaving the shop.

"Hello, how do you know if you don't try?" as a starting point of interaction with customer sales, this language is too rigid. If customers really want to try, they will try, and do not need to teach by purchasing.

The reason why customers hesitate is because they haven't thought about it yet. Such language makes customers feel very far away from shopping guide, causing customers to reverse their psychology and turn away.

Shopping guide ignored.

This is a way that looks bad but actually is smart. Though it can't help customers, at least it gives customers room for thinking and freedom. But as a means of promoting pactions, this practice is not the most appropriate.

If we still don't grasp the idea of customers at this time, it is easy to grasp the way of approaching the customers on the basis of understanding the style and characteristics of the products and combining the physical characteristics of the customers.

Examples of sales of aesthetic styles:

Shopping guides use customers' choice styles to observe the customers' body characteristics. This customer's bone sense is not very obvious. It is a body with a smaller body size.

"Hello, you have just looked at this style of plate waist body part of the self-cultivation effect is very good, very suitable for such a petite figure, you will feel more exquisite wearing it!"

The customer hesitated for a moment.

No response.

"Your body looks small, small and small, but it's easy to look fatter."

The customer smiled, "yes."

The atmosphere of the shopping guide was relaxed, and then added, "your figure can also be very thin, for example, you can add a sense of sense through a little bit of fabric, which will make you become concave and convex because of the influence of the line. The fullness of the local body shape will just arrive at the advantage. If you don't like it, try to choose the waist style which is more exquisite and the style design soft."

"Oh, is that right?"

"Yes, in fact, you just saw this kind of feel good, the waist part of the design is more consistent with your body characteristics, or I take a size that suits you, try it on, how do you feel about the effect?"

The customer finally picked up that style and walked into the fitting room.

Tips:

Concerned about the feelings of customers, an objective explanation of the product's purchase point is a step closer to the sales paction.

Mr. Jia Xiaoyi's original professional clothing sales book "do not sell clothes, sell beauty" has been published, eight aesthetic selling methods, (adjective sense of beauty, sales of beauty, sales of beauty, sales of beauty, sale of beauty, sale of beauty, sales of beauty, sales of beauty, sales of professional knowledge), 54 sales scenarios, and a comprehensive description of the beauty selling methods and techniques of innovative clothing sales service mode! Share with you the morning sales meeting, and the sales performance of the morning sales will be increased by 50%! We hope that you can share your comments! Dangdang, Taobao network and the major bookstores are available for sale!