Manager: How To Improve Your Influence
There are two main types of interpersonal interaction or influence in the organization: one is initiative, that is, active influence others; the other is passive, that is, after the fact, it has to take measures to eliminate the influence of certain behaviors. This kind of influence behavior is also called passive response.
"Rational persuasion" is widely applied to most situations, mostly for rational analysis and request to achieve two-way. Communicate Finally, we can get better results. If the two sides are in a state of being sober or over emotional, they can achieve their goals through calm analysis and effective persuasion.
"Notification" is the way to explain and provide to the affected object the benefits and support that he can get, and to influence the way of the other side.
"Inspiring help" means to propose a request that can move the other party and value it to get the recognition of the other party. When the target person is invited to participate in the planning or decision-making process of a plan, the method of "asking" is often used. The purpose of the use is to enable the target person to agree with his own opinion. When the target person wants to get other recognition or other things from himself, he can use the "exchange" method; if he can collaborate with the target person in the process of the influence, and provide some information and resources, he can also achieve the purpose he wants to achieve, and it may be more relaxed.
"Personal help" means asking the other person to help himself. The premise of this strategy is to have good friendship or other good relations with the other person.
"Cater to" is not a simple way of flattering, but when you need support and recognition from the other person, if you do something that makes your partner happy or able to change their impression of you, the process will become easier.
"Legitimate strategy", "pressure" and "compulsion" are relatively powerful means, sometimes involving warnings, threats and so on. These methods are very effective when necessary, but are not suitable for common strategies.
In addition, the study also shows that "legitimate strategy", "pressure" and "compulsion" are mostly used for downward channels, such as superiors to subordinates. Because these strategies are more suitable for superiors in strong and advantageous positions, and are often used by leaders to influence subordinates. If leaders or managers want to influence others, first of all, effective behavior. In the process of directly affecting others, power and influence strategies are actually two different moderating variables. If there is not enough power, it is necessary to adopt more influence strategies to achieve the purpose of influencing the behavior; conversely, if there is great power, even if no active strategy is taken, subordinates will listen to it.
Influence the three level:
Commitment, obedience and resistance
The process of influence involves how to better influence subordinates. There are three main stages, namely, instrumental obedience, internalization and personal identification. The so-called instrumental obedience is that managers achieve the purpose of influencing others by implementing a reward or punishment method; internalization is not only to obey subordinates on the surface, but also to identify with the managers' thoughts or values in their hearts, so that subordinates feel that they are willing to do this from their hearts. Personal identity has reached a very active degree of consistency with leaders and influencers. {page_break}
We influence subordinates through influencing strategies and processes, but not always. In the process of implementing the impact, different results will emerge. There are three levels of influence that may be achieved, namely commitment, compliance and resistance. It is the influence of employees who accept the manager from heart, that is, the best result of the influence is to be convinced. The Chinese mean "convincing" is the highest level of influence. It means that the heart may not be very willing, but the superficial behavior is consistent with others. It is "helpless" and is not really convinced. It does not accept others' influence at all. There are many ways to resist a boycott, which can be openly resisted or in some other way, such as finding an excuse, persuading the execactor to withdraw the request, asking for higher authority veto, delay action, pretending to comply, destroying in reality, and refusing to execute.
If subordinates really want to break the leadership and refuse to obey orders, there are many ways to do so. Therefore, in the process of influence, we may see diversified behaviors and results. In the process of implementing the influence, leaders need to identify the effects of their subordinates' performance. The ideal level is commitment, followed by obedience, but if subordinates have some resistance, leaders should also be good at distinguishing.
Nine tips to enhance influence
1. gentlemen go ahead and speak from them.
Subordinates usually do not listen to what leaders say, but look at what leaders do. If other people in the organization do not see the leader doing their best, they will not work hard. A prudent leader is not idle talk. Once he knows what is important, he will concentrate on pursuing, undisturbed and decisive action. Because action is a good way to deal with inertia, action does not necessarily bring happiness, but there is no happiness without action. In terms of subjectivity, whether leaders are willing to influence others wider, whether they want more people to follow their actions, reflect on their actions, enthusiastically promote their own opinions, try to persuade others, like followers and supporters, as the driving force, are the pursuit of leaders' responsibilities, powers and achievements on the basis of self-confidence, and take the initiative to improve leaders' level and leadership skills, improve organizational efficiency, achieve higher leadership effect, and thus gain more extensive influence.
2. heavy industry background or experience.
Having good industry background and excellent experience will have a positive impact on influence. Having a wide range of industry knowledge, enabling leaders to accurately grasp the market, competition, product and technology status of the industry, plays an important role in the leadership goal decision-making and the management of all aspects of management. At the same time, industry experience also enables a leader to have good interpersonal relationships and prestige within and within the industry, thereby enhancing the influence.
3. the correct outlook on life
Integrity, fairness, conviction, perseverance, perseverance and enterprising spirit will undoubtedly enhance the influence and personal charisma of leaders and expand their followers. "Like birds of a feather flock together", leaders' personal values attract people with similar values in the organization, increase their sense of belonging and belonging to the organization, and at the same time, leaders' personality and values will imperceptibly affect the members of the organization and become the default behavior standards of the organization. The leaders with excellent values and personality will make the members of the organization admire, identify and obey their mentality, and their influence will undoubtedly increase.
4. good communication skills.
Good communication skills are the bridges and wings of influence. While accurately conveying leaders' opinions, demands and decisions, they also widely disseminated the influence of leaders. Communication enables leaders to understand information more accurately and prevent blind formalism. Communication also enables leaders' behaviors to have good cooperation atmosphere and channels to promote the implementation of leaders' decisions. The two increase the effectiveness of leaders while enhancing the influence of leaders. {page_break}
Moreover, proper communication is a good embodiment of influence. Leaders are communicating and negotiating with members of the organization on an equal footing, showing willingness to cooperate and creating prospects together. They also enhance the sense of participation and identity of the members of the organization, thereby further enhancing the continued influence of the leaders.
5. spread positive factors.
The best sign of a healthy organization is the pleasure of employees when they work hard. If leaders think their followers are too negative, it is best to check themselves first. Enthusiasm is contagious, and it is hard for a passionate person to remain aloof. When leaders' optimism, hope and confidence emanate to the whole organization, their influence will continue to rise.
6. don't hurt your subordinates' self-esteem.
Leaders should trust subordinates who are worthy of trust, and always show this sense of trust. If a person conscientiously completes a trustee, do not use too many reminders and instructions to embarrass him. Please let him have the opportunity to be quiet and free from interference, so that he will feel his self-esteem respected.
For those who do well, let's not give thanks. Those leaders who think that hasten the promotion and praise can make people dizzy and lead to self comfort and complacency are wrong. The good words of leaders in the past and present are still the most effective factors that stimulate people to work hard and diligently, and are also indispensable spiritual comforts.
7. be good at dealing with people involved in your career.
Let others know you. If you are a big car manufacturer, suddenly people's evaluation of your car is reduced, affecting the sales of your car. You may have to increase millions of advertising budgets immediately, and publicize how good your car is. Of course, if you are an individual, you can not afford such a fee. But when the door of your career is about to close, the cleverest way is to go out and run around your peers to let them know that you are very stable and ready to work. Write to the right person and call anyone who can serve you. Do not shrink from the enclosed hard shell. On the contrary, it is more open and more visible than before. Don't be shy with your peers, because you may be fired or downgraded someday.
8. help others when they need help.
You can't just be intimate with others for the sake of good interpersonal relationships, but you may never know that this friendship may open a new door for you. Help others when they need help.
We should not give thanks to others because we need to be grateful. We must think that they are at the bottom of the valley and need help. There may be no more reason than James. Stewart and Donna. The example of Reed's classic card "wonderful life" is more impressive and moving. Stewart played a role because he wanted to commit suicide because he failed in his career because the insurance premium he received after his death could save his family. Finally, he was saved by hundreds of people he had helped in town. Because his wife made a phone call and said, "George needs help," they came and clustered to his home with a small donation.
9. you must be very enthusiastic when you exert your influence.
If someone comes up with someone upstairs today, you can say hello to him. At first, he may be very puzzled, very unaccustomed. On the second day, you greet him again. Wait until the third day, he will greet you with the initiative. In short, if you have enough enthusiasm, people around you will be infected by you. Enthusiasm is an emotion that comes from the heart. It is often seen by some people in their eyes or even in action. Those who are passionate about things are always better than others and are more capable than others. When you are interested in others, others will be interested in you.
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