Crisis Public Relations In Workplace White-Collar Interaction
Workplace
The interpersonal relationship is very complicated. What is our interpersonal relationship? Let's look at the crises easily occurring in our various kinds of contacts in the workplace.
"Bottle up" hinders
Development
When he first entered the workplace, Mr. Zhang once heard his predecessors say that in order to gain a firm foothold in the unit, first of all, he must maintain a modest attitude, and strive to finish the work on hand at the request of his superiors.
Mr. Zhang, who has just started his career, accepted the advice of those who came over.
This is more introverted to the character, he maintained a certain silence than his colleagues and superiors in front of the performance and show off their ability to make him feel more receptive.
Therefore, in meetings and activities planning, Mr. Chang remained silent most of the time. Unless the leader asked him what ideas and ideas he had, he often played the role of "bottle up".
Under the influence of these views, his work went smoothly.
Gradually, however, Mr. Zhang found that his colleagues had less time to communicate with him. Few colleagues would take the initiative to invite him to join him, whether he was eating or weekend activities, so he seemed to have begun to distance himself from his colleagues.
At the same time, in the promotion of some projects, the leaders no longer understood Mr. Zhang's views, and directly assigned the task to his subordinates.
It has been almost two years since he worked in the unit, and colleagues who worked with him, or job hopping or promotion, and their career development are still at the original level.
Is your ability defective?
Or lack of emotional intelligence in the workplace?
Mr. Zhang was puzzled.
Comment: more points
Communicate
It's a solution.
In the opinion of career counselors, the principle of "doing more and speaking less" is acceptable to some extent. These loyal employees are not easily fired by their boss than their employees, because they will not be in danger of robbing their superiors in public places.
But career development does have a lot of obstacles.
To communicate with colleagues and superiors as much as possible is the best way to solve the occupational problems faced by Mr. Zhang.
For some professionals who are seldom in contact with their superiors, how to talk naturally and grasp opportunities is a very important skill, such as reporting their progress or summarizing their work is a good opportunity for communication.
"Strict boss" is hard to have friends.
Miss Chung has many years of experience in the industry. She is the head of R & D Department of a foreign invested enterprise, and has her own unique views on the expansion of business, so long as she thinks the feasible plan will persist to the end.
In fact, she is very committed to the monthly tasks assigned by the enterprise.
In Miss Zhong's view, it is necessary to reduce the work mistakes while achieving the work goals. Even if it is a small detail, she will understand the staff in detail, so as to avoid unnecessary mistakes.
A strict attitude did make her department less likely to make mistakes, and the Department's performance remained stable.
However, her colleagues did not respond to her immediate business performance. Instead, there was less communication and communication between them.
She found that they began to slowly away from themselves, and even showed a resistance mood.
This is very bad for improving the cohesion and solidarity of the Department. At the beginning, the clock lady tried to find topics to increase opportunities to communicate with colleagues and actively integrate into colleagues' circles.
But every time they answered her questions fairly passively, there seemed to be no change in the state of disharmony between the upper and lower levels.
Gradually, Miss Zhong was also silent in this state.
For some managers, it is not a difficult task to complete the task. However, how to deal with the relationship between superiors and subordinates and make the whole team perform better, but they are at a loss what to do.
The career counselor pointed out that Miss Chung's biggest problem was to insist on his own opinions in his work and to get entangled with details, to convey information of distrust to his colleagues, and to ignore others' opinions. Even when he was deliberately communicating with his colleagues, he did not seem to want to be friends with his colleagues from heart to heart, because she finally chose to give up.
It is undeniable that this is closely related to her own personality characteristics, but also reflects that her workplace EQ is not very mature.
At this time, strengthening the cultivation of leadership skills and the cultivation of communication skills with people are one of the ways to change the dilemma.
"Good sir" wins respect.
Mr. Liao, who is in charge of the advertising department in a unit, is deeply impressed by the mystery of interpersonal relationship. "The relationship with colleagues is very important. In many cases, interpersonal relationship contributes to the exertion of working ability, and interpersonal coordination ability is one of the working abilities in itself."
When talking about the coordination of relations within a unit and the treatment of the collective atmosphere, Mr. Liao, the director of the Department, said that the interpersonal relationship between the internal members is mainly dependent on the mutual respect and mutual trust, and the construction of a collective good atmosphere is largely the leadership. "The leadership must be sincere, and must not be too selfish, at least to truly be responsible for everyone."
Mr. Liao recalled a customer unit division incident. He gave the unit "two subordinates", one of whom was his assistant for many years.
Some time later, someone told him that another partner had deliberately avoided him, and he had gained a lot of benefits from it.
After hearing this, Liao Xiansheng said, "my first reflection is to coordinate this matter, otherwise it will affect the relationship among the members of the Department," but at the same time, it will calm down his mood and hope to solve the problem peacefully.
"Human nature is selfish. I can understand this. I have considered it in any position of any of them."
So he immediately found the colleague in detail to analyze his interest in doing so.
Considering that the scope of interest involved in this case is relatively large, Mr Liao knows that he may need to have second conversations.
A week later, he found his colleagues doing another ideological work. The colleague finally realized the truth. "Since then, two people have worked very well and brought many benefits to the Department," Mr. Liao told reporters with great gratification.
Comment: EQ has been trained for years.
Obviously, Mr. Liao has a very rich experience in the workplace. He has his own views on dealing with the relationship between colleagues in the workplace. Even when problems arise, he can still maintain a clear solution to the problem, and this must take years of accumulation and precipitation to form.
What are the annoying attitudes in interpersonal relationships?
1. cowardice:
It is mainly seen in people who are not deep in the world, shallow in experience, introverted and not good at words. Because of cowardice, they even dare to express themselves in social interaction even after they think it right.
This mentality can be observed by others, resulting in a view of oneself and unwilling to become good friends.
2. inferiority complex:
Some people are prone to inferiority. They even despise themselves, lack self-confidence, act boldly, and be afraid of others.
If this mentality is not overcome, it will wear out the unique personality of people.
3. suspicion:
Some people do things in social activities or friends. They often look at each other with distrustless eyes. They have no suspicion of suspicions. They talk about things like gossip and gossip. When someone asks their friends to do things, they tell others what they say when they do something, which affects the relationship between friends.
4. reverse psychology:
Some people always like to argue with others, to show that they are unconventional. For anything, whether they are right or wrong, if you say yes, I think it is bad; if you say yes, I will say it is wrong, so that others will be disgusted with themselves.
5. play Psychology:
Some people regard making friends as a game of entertainment. They are always in a state of mind.
This kind of human interaction is just a facial expression, so there are no deep friends.
6. Indifference:
Some people have nothing to do with their own affairs. They are indifferent, indifferent or erroneous to think that the language is acrimonious and the attitude is aloof and arrogant, that is, "personality", causing others to dare to approach themselves, thus losing some friends.
7..
Some people think that the purpose of making friends is to "make use of each other" and to see friends who are useful to themselves and bring benefits to themselves.
This kind of bad psychology that covet money and profit and stick to other people's light will damage his personality.
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