Office Staff Assessment System
The office belongs to a collective, also can be said to be a public area, to establish a complete set of Rules and regulations For office management is very important.
General rules and regulations for office personnel
Scope of examination:
Office directors, secretaries, drivers, key personnel, typists, internal staff and other staff members required for work.
Two, assessment content:
To each person carries out the moral, energy, diligence, achievement four aspects of assessment. Among them, the work performance is decomposed to the individual according to the general task of the office, and the percentage assessment system is implemented. Three aspects, moral, energy and diligence, are deducted from the achievement score according to the examination results.
(1) Germany
1, abide by discipline and abide by the law, abide by the rules and regulations. In violation of the company's regulations, the violator shall be deducted 5 to 10 points depending on the circumstances.
2. Take an active part in the learning and activities organized by the company and its department. For every reason absent, 1 points are deducted.
3. Team spirit, and maintain internal unity within the office. Team spirit is poor, there is a disunity phenomenon, depending on the circumstances deducted 1 - 5 points.
4, establish a global concept and a game of thinking, and put individual work into the overall work to think and operate. The total number of workers affected by personal factors is reduced by more than 5 points according to the circumstances.
(two) energy
1, strive to study its own business and become an expert in its industry. Those who fail to meet the requirements within the stipulated time after the assessment are deducted by more than 5 points.
2, learn from books, practice and surrounding people with an open mind and constantly improve their organization, coordination and technical level. There were errors in organization and coordination, with a deduction of 1 - 3 points.
3, work creation and innovation, constantly improve work methods, solve problems in time and effectively, and improve work efficiency. Last month, there were still problems that could not be solved until next month, with a deduction of 5 points.
(three) diligence
According to the company's regulations.
(four) achievements
The examination is divided into 100 parts, each of which is divided into individual duties. According to the responsibility and workload of each duty, the standard of quantity and deduction is determined. Personal duties and points and points are respectively:
1. Office director
(1) organizing drafting the documents, materials, comprehensive plans, summaries, work reports and conference speeches of the general manager (20 points). Every time a mistake occurs, 2 points are deducted.
(2) organize the drafting of the information submitted by the company (5 points). Due to failing to make timely drafting, the time to report the report is 2 points.
(3) responsible for checking the company's documents, materials and materials, and points of view (10 points). There was a mistake, with 2 points deducted.
(4) to assist the company leaders to do a good job in the central work, do a good job of investigation and study, and timely feedback information (20 points). Found that the information was delivered once, with a deduction of 2 points.
(5) do a good job (10 points) of the work conference chaired by the general manager. 2 minutes for organization mistakes.
(6) to assist the company in charge of leadership and liaison work, and do a good job in the reception work of company personnel (10 points). Slip 1 points at a time.
(7) responsible for organizing and supervising the work of making, storing, registering and memorabilia writing of company documents and documents (10 points). Slip 2 points at a time. {page_break}
(8) coordinate the related work within the company and complete other tasks assigned by the leader (10 points). Coordination is not in time or mistakes occur once, deducting 2 points.
(9) organize the study of office staff well, do well in coordination and ideological work and confidentiality work (5 points). The organization and coordination are not timely, deducting 2 points, causing leakage, deducting the whole part of this item and giving corresponding punishment.
2. Office secretary
(1) complete the drafting of the company documents and materials on time, and organize the document number, printing and distribution work (25 points). No 2 points at a time.
(2) responsible for the drafting, printing and filling of information and reports required by the government and relevant functional departments (15 points). No 2 points at a time.
(3) responsible for keeping, issuing and using records of office seals and letters of Introduction (10 points). Slip 1 points at a time.
(4) responsible for the general manager's office meeting preparation and recording, timely sorting and meeting minutes (15 points). No 1 points at a time.
(5) prepare timely record of major events (5 points). A 1 deduction is missing.
(6) to assist the office director in daily affairs of the Office (15 points). No 1 points at a time.
(7) complete other temporary work arranged by the company leader (10 points). No 1 points at a time.
(8) take care of company property and keep company secrets (5 points). Due to the loss caused by the leakage of the company, the whole part of this part should be deducted and punished accordingly.
3. Office driver
(1) stick to the work position, ready to get out of the car at any time, and arrange the enthusiasm and conscientious completion of the driving task (15 points) according to the leadership. A private car is deducted 10 points at a time. Out of time or bad service attitude, found a deduction of 2 points.
(2) strictly observe traffic regulations and pay attention to driving safety (25 points). Because of my own cause of the accident, depending on the circumstances deducted 5 - 10 points, of which the company caused certain economic losses, do not enjoy the bonus that month.
(3) timely participation in training, timely verification procedures, timely maintenance, repair and annual inspection (15 points). In case of loss of economic or mechanical failure due to personal reasons, 3 - 6 points are deducted from the circumstances.
(4) no drinking before class or in class. It was found that all attendance checks were deducted once a month.
(5) properly keep vehicle documents and timely check the validity of documents. To ensure that the vehicle is fully documented (10 points). A fine due to incomplete or missing documents was borne by the driver, and there was a deduction of 2 points.
(6) before getting off the bus, clean the inside and outside the car, maintain routine routine, check the safety devices, tire pressure, water and oil, and ensure the normal driving of the vehicle (15 points). There was a mistake with 3 points deducted.
(7) drivers should be on duty when they go out with their leaders. Without consent, they must not participate in political affairs and interfere with leadership ideas (10 points). A violation of a deduction of 2 points.
(8) keep company secrets confidential, do not say what should not be said, do not ask, do not discuss, do not know, do not know, do not ask (10 points). It was found that all the parts of this item should be deducted at once and punished accordingly.
4. Office Archivists
(1) conscientiously study the principles, policies, laws, regulations and archival business knowledge of Party and state related archival work, and establish a file management system within the year to achieve standardization and standardization (25 points) of archival management. A deduction of 5 points is not possible for the completion of archival standardization due to unfamiliar business or personal factors.
(2) timely, complete, accurate and systematic collection, collation, filing and filing of files (20 points). 1 or 5 points should be deducted from collection or collation which is not serious enough to cause loss or disorderly management.
(3) responsible for the registration, classification, circulate, feedback and archiving of incoming calls (including fax), 10 points. Failure to manage well, resulting in failure or circulation, was found to be deducted by 2 points at a time.
(4) complete the registration and distribution of company documents and materials quickly and accurately (10 points). The wrong hair and missing hair should be deducted 2 points. {page_break}
(5) provide the leaders with thoughtful and enthusiastic file enquiry service (5 points). Bad attitude or bad service, found a deduction of 1 points.
(6) conscientiously do a good job of Archives storehouse management and safety protection work, take timely measures to repair damaged and deteriorated archives, and repair and reproduce (10 points). Repair and replication were not found in time and found a deduction of 1 points at a time.
(7) stick to the work and observe the confidentiality system to keep people away from the lock. Ensure file security (10 points). It was found that a person opened a door or only an outsider was in the record room once, with a deduction of 2 points. If I disclose the loss to the company, I will deduct the whole part and give the corresponding punishment.
(8) assisting the typist in doing a good job and completing other tasks assigned by the company leader and the expediting and receiving work of the borrowing files from the factory staff (10 points). The completion of the task is not completed or not completed once, with a deduction of 2 points.
5. Office typist
(1) complete the printing and copying work of all departments in time. Print and copy the manuscript must have the signature of the relevant leader (25 points). Due to the lack of timely printing or unauthorized printing, 2 points were deducted at one time.
(2) when the printing is completed, the manuscript will be notified in time and proofread and the original copy will be retrieved. The notice was not timely or the original manuscript was lost once, deducting 2 points.
(3) responsible for sending and receiving newspapers and mail. When sending and receiving, the important mail must be signed by the recipient (10 points). No 2 points at a time.
(4) responsible for the daily use and registration of various daily consumables in the Office (5 points). The collar is not in time or is not registered seriously, and a deduction of 1 points is found.
(5) the service attitude should be warm and thoughtful (10 points). Therefore, there is a dissatisfaction and a deduction of 2 points.
(6) earnestly study the business and improve the quality of service constantly. First, proofread each time after printing, and strive to reduce and eliminate the phenomenon of wrong words and missing words (15 points). Format error or printing quality is not high, deducting 1 points at a time.
(7) enhance the concept of confidentiality and ensure the safety of company secrets. (5 points). If I disclose the loss to the company, I will deduct the whole part and give the corresponding punishment.
(8) responsible for completing other temporary work arranged by the leadership (5 points). No 1 points at a time.
(9) take care of office facilities, maintain in good time, and eliminate office facilities outside office staff (8 points). Human caused mechanical accidents or 2 points deducted from office workers.
(10) to ensure that the fax machine is always in a state of being opened, and to stop the external personnel from calling the fax telephone, the internal staff should put an end to long time calls, so as not to affect the fax (7 points). The outsiders use the fax telephone to deduct 1 points at a time.
6. Internal staff
(1) responsible for sorting out documents, materials, books and periodicals and newspapers in the office under the jurisdiction, so as to be tidy, orderly and without loss (20 points). When confusion is found, 1 points are deducted at a time, and 3 points are lost.
(2) responsible for grass-roots and leading leaders reporting the registration, classification, signature and instruction of the general manager's request documents (10 points). There was a mistake, missing or reminder, and the transfer was not made in a timely manner, with a deduction of 2 points.
(3) responsible for cleaning up the health work of the offices under the jurisdiction and the conference room, so that office facilities, appliances, doors and windows, floors and walls are kept clean (30 points). Found a bad mess, a deduction of 5 points.
(4) responsible for the reception and conference services of visitors, so that they can be enthusiastic and considerate (15 points). The reception is not enthusiastic or service is not thoughtful once, deduct 2 points.
(5) cooperate with other comrades in doing office work (10 points). You can't deduct 2 points once.
(6) complete other tasks assigned by the leader (10 points). You can't deduct 2 points once.
(7) strictly abide by company secrets (5 points). If I disclose the loss to the company, I will deduct the whole part and give the corresponding punishment. {page_break}
Three, coefficient determination
According to the principle of determining the coefficient and the classification of posts, the coefficient of office personnel is determined as follows: the director is 1, the word secretary and the driver are 0.8, and the archivists, typists, and clerks are 0.7.
Four, assessment methods
1, the establishment of the office evaluation team. The head of the group is headed by the director. Niu Baolin and Hu Suping are the judges. The assessment staff is responsible for daily assessment work.
2, set up a work error registration form by people in the month.
3, on the 26 day of each month, the individual writes a brief summary of his duties and explains the reasons and standards for the deduction. There is no full score in principle for projects that are difficult to quantify accurately. Then, after examining and soliciting opinions from the evaluation team, the individual score is determined.
4, the assessor writes out the assessment of the office and personnel (mainly the deduction), and after examining the director, he signs up for the office of the nuclear leading group.
Five. Bonus distribution
1, personal score * personal coefficient = personal bonus points.
2, office staff bonus per person = Office bonus total score
3, (office bonus total deduction) bonus total score = bonus per bonus.
4, each bonus points should be awarded bonus * personal bonus = personal monthly bonus amount.
Six, the implementation rules operate under the premise of implementing the company's management system.
Seven. The detailed rules for implementation are passed by all staff members and reported to the company for assessment and leadership.
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