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    How To Make Customers Not Picky

    2014/7/31 9:29:00 4

    CustomerNegotiation And Communication Skills

    < p > < strong > 1. thoroughly understand the requirements and specifications of < a href= "http:// www.91se91.com/news/index_c.asp" > Customer < /a > /strong > /p >


    P will be critical when customers are not satisfied, demand is not satisfied, or there is higher demand and expectation.

    Enterprises should use various methods to investigate and understand customer needs and specifications in accordance with product design, quality control, raw materials, packaging, and pre sale, sale, after sale services and so on.

    < /p >


    < p > if there is any mutual opinion, we should make adequate communication and revision in the matter ahead.

    Important specifications and requirements shall be written in written form and signed by both parties.

    In order to make the understanding more thorough, enterprises should also change their position and think, stand at the customer's point of view, constantly demand themselves, constantly criticize themselves, and thoroughly and fully fulfill every aspect of their demands and criticizing.

    < /p >


    < p > < strong > 2., do well in technology, production, quality control and service work < /strong > /p >


    < p > customer requirements and criticize are mainly aimed at product price, quality and delivery, as well as service quality, efficiency and attitude.

    Every unit in the enterprise, and the a href= "http://? www.91se91.com/news/index_c.asp" level of each unit and the level personnel < /a > must mobilize all of them, do a good job in every job, and actively cooperate and support each other in accordance with the plan and system arrangement.

    < /p >


    < p > general mobilization, product and < a href= "http:// www.91se91.com/news/index_c.asp" > Service > /a > if defects, problems, difficulties and improvement points should be found, immediate improvement should be made and regular summaries and reviews should be made weekly or monthly.

    < /p >


    < p > < strong > 3. maintain good relationship with customers < /strong > < /p >


    < p > management is not about governing people but in reasoning.

    With the above practices, products and services can be well managed, plus good customer relations can be well managed by customers.

    < /p >


    < p > conditioning customer relationships, including building relationships, maintaining relationships and using relationships, must be conscientious and conscientious.

    The methods used include adequate communication and coordination, good products and services, establishing friendship, using communication and creating interests for customers.

    Making friends first, doing business and making friends at the same time are not too critical.

    < /p >

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