Internal Management Integration Helps Household Electrical Appliances Enterprises Improve Efficiency

At present, with the increasing volume of business and the continuous improvement of management, appliance distribution enterprises often use some software to assist the internal management of enterprises to improve their work efficiency.

However, most of the traditional home appliance management software is aimed at single module function development, such as single financial software, single Invoicing software or single order management software. These traditional software can only help enterprises manage in a single field. However, with the development of the market, home appliances enterprises have more and more types of businesses, and the requirements for departmental collaboration are also getting higher and higher. The disadvantages of this management mode are gradually emerging.

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With various sales channels, and home appliances sales enterprises with perfect warehouses and after-sale systems, various departments use different home appliances software to assist management, which is more and more unsuited to the development needs of enterprises. For household appliances enterprises, it may not be too much to purchase more software than household appliances, and it is not too much trouble to have more than one machine, and it is not a problem to maintain more software versions. However, these software can not be opened up, and data can not be circulated and aggregated by software.

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Most of the sales enterprises have multiple product sales channels, such as the large stores that they are stationed in, their own direct stores and many subordinate distribution channels. At the same time, home appliances sales enterprises need to build a certain scale of product warehouses and after-sale systems to serve their sales channels.

Because of the actual business needs, most of the home appliance sales enterprises sell their products and headquarters and warehouses in different places.

Such a variety of sales channels and departments do not work in one place, and different departments use different management software to assist management, resulting in communication barriers between departments.

Data can not be interfaced between software. Data communication between departments can only be communicated through telephone and SMS. It is not only slow in efficiency, but also prone to make mistakes in communication.

This management mode has brought enormous internal management pressure to household appliances and business enterprises.

This extensive management mode has led to the increase of business enterprises to invest more human resources in internal management. With the continuous increase in the amount of human resources, this mode makes enterprises miserable.

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Many home appliance business enterprises are actively looking for solutions to optimize their internal management system, improve their work efficiency and reduce their management and operation costs.

A scientific internal management plan is whether it can optimize the internal management mode of enterprises, save unnecessary links, improve work efficiency and save labor costs.

Based on the situation of the industry, sales intelligence has put forward a solution to integrate the internal management of household electrical and commercial enterprises, so as to solve the internal management needs of household electrical appliance enterprises.

As we all know, the sale of small household appliances is the direct withdrawal of goods from stores after customers purchase, and the demand for departmental collaboration may not be so high.

The process of large household appliances is more complex. Customers can not directly pick up products after they choose products from stores. They are reported to headquarters by stores, and then they are sent to the warehouse department for shipment and then distributed and installed by after-sale personnel.

In the sales process of large electrical appliances such as kitchen and toilet products, the place of sale, the place of production, the place where the goods are sold and the locations after sale are often not in the same place, which requires cross regional collaboration among departments. If coordination is not timely, it will bring many problems. For example, in the sales process, customers hope to know that the processing status of orders can only be communicated with purchase guides, while shopping guides are not responsible for opening orders, shipping and distribution, and can not understand the real-time state of products in time. They can only communicate by telephone or communicate with each other, or give a perfunctory answer to deal with customers' queries.

Such problems as inconvenient communication and uncoordinated data will not only cause huge waste of resources, but also slow down the business efficiency of enterprises.

The enterprise internal integration management scheme integrates the business management system of the enterprise, and manages the stores, distribution, direct selling, electricity suppliers, warehouses, after-sale, OA, accounts and so on with a unified system platform. Through the system, it links up all links and departments to realize the automatic circulation, aggregation and collation of the company's data.

Data pfer among different departments has enhanced collaboration efficiency and business processing capability among departments.

With the integration of internal management of sales intelligent enterprises, the home appliance business enterprises will get the following promotion:

1, the declaration mode: the salesperson's mobile phone declaration, without communication, you can grasp the real-time inventory of products, no need to record a single member's declaration, just need a little bit of customer information and order information to report.

The order information is pferred seamlessly to the warehouse and after sales department after the opening of the Treasury. There is no need for inter departmental communication, and the system automatically completes the circulation and arrangement of the data.

2, after-sale management mode: After Sales Department can produce after-sale task orders in the background, and send them to the mobile phone end of the specific after-sales personnel through the system. After sales staff can carry out the recognition and order operation of the after sale tasks on the mobile phone, which improves the work efficiency of the after Sales Department.

3, after sales management: after each sales task is completed, Deacon's management system will automatically send an evaluation message to customers, allowing customers to evaluate the after sales service. The lower scoring system will remind the responsible person to deal with it immediately in the form of e-mail, which will strengthen the management of after sales service and reduce the cost of after-sale visits.

4, inter departmental collaboration mode: every step of order processing, the system will be recorded, each department personnel can see the status of order completion through the system port, so as to facilitate the process of order processing.

For example, the shopping guide can use the mobile phone terminal to query the process and status of the completed order.

5, data collation: all departments work on a unified platform, the system will automatically record and sort out the daily data of various departments, gather together to make the complex data become clear and organized, which is convenient for managers to view, and is conducive to managers to have an accurate cognition of the whole enterprise's operation.

The sale of wisdom management integrated solution helps enterprises to improve their work efficiency. All aspects of the enterprise operation are carried out under a unified system platform. Data flow between departments has strengthened collaboration between departments and personnel.

The use of sales intelligence to achieve business management integration helps managers to grasp the true operation of enterprises, and all kinds of data of all departments and staff members are aggregated into the sales intelligence system, so that the data of different enterprises become clear and orderly, which helps managers to make accurate judgments on the operation of enterprises and make the right decisions.

In short, sales and management solutions provided by Hui Chi can manage all aspects of the operation of an enterprise, and let your energy be placed on the company's business to liberate you from the company's complicated things and data.