Store Manager Must See: How To Cultivate The Beauty Of Dress Guide Shopping.
When purchasing a customer, a salesperson's behavior when he receives customers often affects the mood of the customer. If the language is clear and elegant, his manners are generous, his attitude is warm, his actions are crisp and neat, he will give the customers the feeling of being friendly, happy, relaxed and comfortable. On the contrary, frivolous manners, rude language, slow action and carelessness will make customers feel bored.
Standing posture
Be natural and correct.
Standing is the most basic requirement for many shopping malls to guide shoppers, and is also a manifestation of respect for customers.
No one has ever seen a salesperson sitting on the market.
Standing for a long time and frequent fatigue, waist ache, leg pain and other phenomena make shopping guide members unable to maintain good posture for a long time and treat every customer with a full spirit. Therefore, guide buyers should master all kinds of correct posture to reduce fatigue, so as to avoid the extreme fatigue caused by incorrect posture for several hours.
The basic stance is actually the correct posture taken when people stand upright.
Its standard practice is: head up, face forward, eyes straight, mandible slightly adduction, but not too much adduction, otherwise there will be a sense of depression, and do not go too high, otherwise it will give people arrogant, self righteous impression; abdomen and buttocks, neck straight, shoulders relaxed, breathing naturally, waist upright.
The arms are naturally pendulous, on both sides of the body, the front of the tiger's mouth is forward, fingers slightly bent, fingers pointing downward, legs stand upright and close together, knees and feet are close to the heel.
The two feet are separated by the word "V" and the width between them is about one fist. It is noted that the weight of the body should be evenly distributed on two legs.
On the positive side, if there is no problem, then confirm the posture behind the wall.
The correct stance is the heel standing on the wall, the front part of the buttocks and the shoulder blades against the wall, which is the gap in the waist, so that a clenched fist can be placed.
male
Colleague
When standing, we should pay attention to showing men's vigorous, handsome, martial and strong demeanour, and strive to give a strong sense of "vigor".
Specifically, when standing, male colleagues can hold hands, fold them in front of the abdomen, or hold hands behind them.
The feet can be forked, and the distance between the feet after the two feet is separated is the same as that of the shoulders.
When a female colleague is standing, she should pay attention to showing feminine lightness, charm, demure, elegant charm, and strive to give people a sense of "quiet" beauty.
Specifically, when standing, we can hold hands or place them in front of the abdomen.
The feet can be slightly diverged on the basis of a single leg as the center of gravity.
Walking posture
From Rong Ping Heng
Walking posture, that is to say, "walking capital" or "borrowing money" refers to the specific posture of clothing guide when walking.
The basic points of walking posture are: body coordination, graceful posture, steady steps, moderate pace, uniform speed and straight line.
Generally speaking, when a male colleague is walking, he usually has a faster pace, a larger stride, and a vigorous and vigorous pace, which fully demonstrates the masculine beauty of a man.
When a female colleague walks, she often has a slower pace, a smaller pace, and a lighter pace, which shows the feminine beauty of femininity.
A person's speech, action, attitude and even clothing form the external form of demeanour, and its inner deep structure is its spiritual temperament.
The etiquette of shop assistants must be perfect and always maintained.
This requires the shop assistants to keep improving their consciousness, maintain their good standing posture, and effectively build their bodies.
Shopping guides should always pay attention to their manners when they are busy.
We should not get together to chat, laugh and play; we can not judge the customers in the face; we should not have any ear movements, such as digging ears, picking teeth, undoing clothes and sweating, etc.; we should not violate the selling discipline, smoke at random, eat snacks, read magazines and so on.
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