Analysis On The Quality Requirements Of Clothing Store Attendants
In the case of traditional counter retailing, especially in the period of commodity shortage in history, buyers are generally concerned about getting services at once, with low requirements for clothing products and low quality requirements for waiters.
With the development of the times, clothing fashion, diversification and service objects are becoming more and more popular. The open shelf layout of clothing retailers is becoming more and more popular. Customers' demands for service standards and service personnel are also increasing.
The service staff of clothing stores are relatively good in terms of the density of customers, and generally provide better and faster services. There are more service items. So there's a lot of quality. service The atmosphere helps to increase sales per unit area.
But the density may also be given. customer Psychological tension, embarrassment or sense of supervision can play a negative role. This is also the easiest mistake for clothing stores at present.
Best request Waiter Provide timely service, that is, when the customer asks for services, or has such a representation or tendency to provide services, so that customers feel that the shopping atmosphere is more tolerant. UNIQLO is a good example.
The quality of service staff in clothing retail stores should be consistent with the target market. The proper makeup and harmonious accessories of a salesperson often play a role in modeling, plus the professional knowledge of clothing and the cordial and sincere tone, giving consumers a sense of trust.
The ideal clothing salesperson should not only have knowledge of clothing and clothing, but also understand consumer psychology. The dress of the waitress can not be too showy and noisy. The salesperson who is too bright can make the customers feel ashamed and lose their confidence in shopping. Therefore, the inner quality of salesperson is more important than appearance, and easier for customers to accept.
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