Customers Must Pay Attention To Workplace Etiquette.
1 respect principle
People and people are equality Respecting customers and caring for customers are not only self humbleness, but a noble workplace etiquette. In particular, we should respect and treat friendly customers. Being friendly and respectful to customers is an important principle to deal with customer relationship.
Workplace etiquette is based on respect as the first principle, through the provision of warm and thoughtful service.
2 abide by the principles
Workplace etiquette is a code of conduct in social interaction. criterion 。 The customer representatives should conscientiously observe and execute them and develop good habits.
3 moderation Principle
Understanding and communication are important conditions for establishing good interpersonal relationships in workplace communication. When serving customers, the customer representatives are warm and friendly, respectful to others, courteous and receptive, self respecting and self respecting, dignified and steady, generous, fair and impartial, courteous and courteous. Moderation means moderation in feelings, moderate behavior and moderate conversation.
4 self discipline principle
Strictly according to the workplace etiquette standard to regulate their own words and deeds. In the work, the action is not exceptional, the manner is not gaffe, the speech is not rude.
5 interaction principle
It is impolite to reciprocate and to come and go.
Workplace etiquette has a strong cohesive effect. The important function of workplace etiquette is to mediate interpersonal relationships in the workplace. In modern life, the relationship between people is intricate, and there will be sudden conflicts and even extreme actions in calm.
Workplace etiquette helps to keep the parties in the conflict calm and alleviate the contradictions that have intensified. If people can consciously abide by the rules of etiquette and restrain themselves according to the norms of workplace etiquette, it is easy for them to communicate with each other and establish a relationship of mutual respect, mutual trust and friendly cooperation, which is conducive to the development of various undertakings.
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