Two Tricks To Cultivate Loyal Customers

Let customers feel that "this shop is my store".

Many visitors to the shop are not the regular customers of the store. The real fixed customers mostly hold the idea that "this shop is my shop". In other words, they are particularly opposed to the display methods, underwear, sales methods, shopping guides and shopkeepers in the store, so they regard the underwear store as their own shop.

Such guests may only come once or twice a year, but when they come to visit, they usually choose the most expensive or best selling underwear in the shop.

The variety of underwear varies not only in brand diversity, but also in variety and variety. It is the main motivation for customers to visit your store in your underwear store that you can not buy.

In addition to the richness and completeness of underwear products, if you want customers to think that this shop is my store, your underwear store also has free items that have already met the needs of all kinds of customers.

Fitting is the most basic condition.

Underwear is close to the skin, and comfort is everyone's needs. Underwear stores always prepare samples for customers to try on.

The style suggestion is the service that guides the customer.

There are many styles, and new products are springing up. According to the different needs of body and season, we should put forward professional opinions to customers and help customers understand their own characteristics. They must be very popular with consumers.

Purchasing reference is also.

Service.

In view of the customers who enter the franchised stores, shopping guides can help them choose underwear styles and enthusiastically accompany customers from the beginning to the end.

Learn to remember the names of customers.

"Are you miss Deng, who was here the day before yesterday?" the customer who usually hears the shopkeeper's words will be surprised and even excited to say, "they were so concerned about me."

People's memory is strong and weak. But remembering the names of guests is the best way to win customers. This is the reason why shopkeepers and their guides must understand.

In order to remember

The name of a shop can be used several times in the reception of a store to match the characteristics of customers. As long as you remember the characteristics of customers, their names will naturally be planted in your mind.

When you talk with customers, you can talk about any topic, for example, "Miss Deng, you are in a good spirit today."

"The clothes you wear today are very fashionable. Where do you buy them?" the process of addressing customers and talking to them is the key to linking the characteristics of customers with their names.

Of course, before we have to ask the other party's names, we should not only remember the names of the other party, but also keep in mind that the other way to do this is to get the most effective way to win more regular customers.