Professionals Need Effective Communication.
In a highly competitive workplace, good communication will also give you extra marks for your work performance. Communication is no longer simply a question of eloquence. The principles, art and techniques of communication have become a way of training accepted by people.
Communication becomes a job. Necessary condition
What is communication? Communication is one of the most important tools for achieving our goals, meeting our needs and realizing our ambitions. Whether communication is effective or not, communication constitutes a major part of our daily life. The key lies in "what we say is not important and what others hear is really important." This needs higher. Skill Communicating with people requires us to listen and speak cleverly instead of talking without fear.
Ms. Li Ying, senior business consultant of LCL Business Consulting Co., Ltd. introduces that everyone will encounter communication problems every day. It is communication to greet each other in a company. Communication with friends and customers is communication. Between subordinates, colleagues, departments and departments, companies and companies are inseparable from communication. What are the reasons for communication success and failure? Many times people focus on the objective truth of things, but often ignore the handling methods. Because there are differences between people, this is the reason why communication exists. Most of the time, people are in different communication platforms. If everyone is thinking of his own reasons and communicating with people in his own way, he will often be dissatisfied.
A professional manager is faced with communication problems at all times, and oral or written communications with customers, superiors, colleagues, subordinates, etc. almost occupy most of their working time. Communication skills often determine the ultimate realm of a manager's career. More importantly, the operation of a commercial society is inseparable from targeted and efficient communication. The understanding of the economic environment and competitors, the formulation and implementation of strategic decisions, and the improvement of customer satisfaction directly depend on the quality of communication.
Exergy Communicate What's the impact on you?
Ms. Gan Bin, director of product and marketing of Beijing Human Resources Association, said that she had met many human resources managers. The most annoying thing for them is that the work plan can not be understood. Your plan is based on the overall situation of the company and from a positive attitude, but employees will have annotations when accepting them. The manager of the HR department also has a superior. Sometimes when he reflects the problem to the boss, he can not get the best support from the leaders because of the poor communication between the two sides.
If you can't communicate well, what will it do to you? Li Ying said, for ordinary staff, individuals may lose their job competitiveness and fail to achieve the desired achievements or goals. For example, if you fail to communicate well in a company, it will lead to misunderstanding. If you can not communicate well with customers, it is likely to affect business and even lose customers. If you are on the rise of your career, you may lose your chance of promotion because of bad communication between colleagues and colleagues.
For middle and high level managers, communication is not smooth so that the purpose of the company can not be conveyed to the lower level. The unsatisfactory communication between departments may affect the progress of the whole company, resulting in the decline of the overall performance of the company. If the company is in the process of adjustment and change, if it can not communicate well with employees, it may cause panic, the company can not stabilize the army's mind, may lose staff, or cause employees' dissatisfaction, big companies will even bring adverse effects to the society.
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