Customers Must Have Skills In Shopping Guide To Customers.
As for clothing sales, the same meaning is organized in different languages, and the effect is different, and the results are quite different.
Clothing guide buyers must know certain speaking skills to better greet customers.
How does the clothing guide face the customers' words to be more conducive to product sales?
language
Positive
When a customer is particularly fussy about a particular garment, the dress guide must not be angry or quarrel with him. This will sharpen the contradiction, push the customers to their opposites, become worse, and may make all the human resources of the customer turn into the enemy of the clothing store.
As a clothing guide, we should learn to explain from a positive perspective to customers, and to positively and positively affect customers.
For example, customers feel that
clothing
The price is too high, the quality is not good and so on. The clothing guide can explain from another angle, for example, the fashionable clothes, the exquisite details, and so on, not only diverted the customers.
dispute
The topic can persuade customers and let customers agree with you, so that there is a possibility of facilitated pactions.
Speaking tactfully and not harshly
No matter how fastidious customers are about clothing products, clothing guide buyers should not directly tell customers the wrong way, avoid further intensifying contradictions, but use very euphemistic language and tone to point out that customers are not right in understanding and make customers sound more comfortable.
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Collocation: in recent years, everyone is talking about winning the terminal, but this can not just stay in the slogan stage. Finding out the matching of goods displayed on the terminal is an important guarantee for the realization of this goal.
Taking women's clothing as an example, a jacket needs to know the sales of its matching skirt and trousers, and then we can know whether the skirt or trousers are preferred under such a pattern in this area. We can also find out what kind of collocation we should adopt from these sales records in order to achieve the associated sales.
Price segment: it is based on the indication of the consumer's acceptance of the price in the region. For example, we will set the price range below 200, 200-500, 500-1000 and 1000.
Through the analysis of inventory, we can grasp the matching degree between the price of goods and the potential consumption ability of the region, and we can also understand the degree of recognition of consumers in the region through the analysis of the price interval of sales analysis.
Color: a clear commercial division of colors enables us to understand the color perception of the market in different categories of goods, and also to analyze the trend of color and check the matching degree between our products and fashion trends.
Many dealers who have rich experience in operation say in their hearts, "I know all of these things", but these are all in your mind, which are not helpful to the development of enterprises. Only by fixing the standards in mind by information system, can they become a ruler to measure business activities, so as to effectively promote the development of enterprises.
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