How Do Employees And Bosses Communicate?
First, role training: communication is first a stance. "The butt decides the head" means to say anything in the right place. As subordinates, your roles are different from leaders, colleagues, and clients. Only when your role is clear can you know where to stand, which is the first prerequisite for communication.
Two, mindset training: communication is still a state of mind, what kind of mentality there is, what kind of communication way. In interpersonal communication, good communication quality can start from the following angles.
Positive attitude: a positive attitude will create a positive communication state for yourself, and a good communication state can be a communication object.
Thanksgiving mentality: gratitude for the hearts of the people will have a sense of awe. The most common phenomenon in enterprises is departmental departmentalism, and the coordination and communication between horizontal departments and colleagues is rather difficult. "Gratitude" in bosom will avoid arrogance, ego, arrogance and arrogance in communication and communication, create good communication atmosphere and establish harmonious interpersonal relationship.
Appreciate the mentality: only grasp the surface of the praise skills, but do not appreciate the mentality and vision, good skills are useless. You don't have an eye for appreciation and gratitude. Even if you smile, your smile is rigid and rigid. Learn to appreciate and sincerely praise, because only when you know how to appreciate others will you truly admire others.
Respect for your mentality: respect for your mindset requires communication from the other side's perspective instead of standing in your own perspective. The most important communication step of empathy communication is "listening" and "sharing". If you want others to trust you, you must first change your position and respect each other's thoughts and feelings.
Three. thinking model Practice: all good communicator has their own thinking modes and communication routines behind their skills and words. Or convince others by reasoning, or moving with affection. If we want to achieve good communication, we need to have a whole brain mode of thinking which is good at rational analysis and good at empathy. It is a great common art to combine human nature and principles with ingenious and appropriate combination. It is no exaggeration to say that in today's business management and marketing activities, the biggest change and the biggest challenge in the way of thinking is to learn to think in the whole brain.
Four. Skill Practice: communication skills are the professional knowledge and ability of the industry and post, as well as professional communication skills. No matter what position you are in, you have to be a professional and professional expert in this industry, your post, and your profession. You will have strong prestige if you speak, so that you can easily convince yourself that communication can be persuasive. We have a full understanding of the significance of professional knowledge and skills, as well as the company's requirements for staff skills.
Five. Method Practice: finally, communication is a kind of method and skill. The reason why we should put the practice of the method at the end is that only when we have the station, mentality, thinking mode and skills to achieve good communication, will we be able to exert our communication skills and be able to use it freely. Just like a famous person's aphorism, when a person can display himself in strength, he will not make any articles on skills. If communication skills are the pithy formula for learning abacus, personal quality training is the training of the sense of intuition and sense of the abacus, which allows you to win in communication.
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