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    Beginners Must Know The 5 Details Of Telemarketing.

    2014/12/26 14:46:00 22

    TelemarketingSpeedTelephone Communication

    Smile and voice

    stay

    Telemarketing

    If you only hear your voice and do not see the person, you must apply your voice to the right place.

    When you talk, smile and softly and humbly, neither too high nor too low.

    For people of different identities and ages, the voice of calls should be constantly adjusted. In short, make sure that the other person likes your voice.

    The voice with emotion can be felt by the other side.

    Two, the speed, the intonation

    In telemarketing, be sure to keep fit.

    Speech rate

    Let the other person listen clearly and comfortably, and at the same time pay attention to the cadence between sentences.

    Three, posture

    In the process of telemarketing, you should be upright because your posture is different and your voice is different. Although the customer just hears your voice on the phone, he can still feel your voice when you talk.

    Four. Design the problems and answers in advance.

    Telemarketing must clarify the purpose of the telephone. Before making a phone call, you should design the answers to the questions and answer the questions that may arise. In the telemarketing process, you need to analyze your needs in time according to the other's words, and adjust your thoughts to give the most appropriate answers.

    As a salesperson, you must listen more and speak less during the call process, because only when you understand his needs can you have a definite goal and make a deal.

    At the same time, the key points of the call should be recorded for analysis afterwards.

    Five, the most important thing is to have professional knowledge.

    Even if the customer gives you

    Telephone communication

    You also need to have strong confidence and professional knowledge.

    Anyone who likes to make friends and communicate with valuable people is not so much that he approves what you say, but rather your profession.

    Your professional family will talk to you. Your professional people will be interested in it. If you have a common language in your major, your professional family will believe you.

    Only your professional side can rest assured of cooperation with you. Only your professional will attract you.

    These seemingly few people all know and very simple problems, but want to do all these points, can achieve their satisfactory results, and it is not an easy task, so we learn to step by step and have the means to do well every phone call, after the end of the phone, the total number of knots, telephone marketing skills also improved.


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    Read the next article

    The 9 Rules Of Telemarketing

    The speed and tone of telemarketing are critical, but a qualified telemarketing staff is the most important factor. How to dig out the other's needs through language is the strength of the salesperson.

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