Fashion Consultant To Become A Customer
As a fashion consultant for customers, not only do they need to know the selling points and professional knowledge of the products, but also understand the combination of fashion trend and fashion.
Many old customers like to pick up their guide when they are spending again, because the last time the saleswoman recommended clothes to her, she was very satisfied, and made her trust in the guide.
If we encounter two costumes that are suitable for customers, we should give customers priority to recommend cheaper prices, which will make customers trust you.
This can happen.
Sense of trust
The reason is that people always think that selling is better than buying, so when you recommend prices to customers, they are relatively high.
clothes
They often mistaken that the salesperson is rushing to sell, but he is not buying it for him wholeheartedly.
When the two prices are all about the same, we recommend the stock to the customers first, which helps us effectively decompose the inventory pressure.
If he is a new customer, he must like to look around after entering the store. Ask this question. For such a customer, the guide must first dispel her doubts, tell her the brand situation, the situation of the shop, and then sell the product to him.
For the old customers, they can go straight to the theme, focus on new products, and skillfully recommend the ongoing promotional activities in the store.
customer
It is also divided into fashion demand type and brand demand type.
Generally speaking, brand demand customers do not know much about products and fashion, and do not necessarily know what style they are suitable for. But they are more concerned about brands. Therefore, in the face of such customers, shopping guides can boldly recommend our products and encourage them to try on them. Generally speaking, the turnover rate of such customers will be relatively high.
How to deal with customers who are in fashion demand type who occupy most of the customers? These customers are especially aware of and concerned about the fashion trend of the season. They know what style and color they are suitable for, but their demand for brand is not very high.
In the face of such a customer, our guide must remember that we recommend two styles to most of them. If customers do not approve of our recommendation, we must not recommend another third styles, because it is easy for customers to feel sick.
This often happens in terminal stores, and a customer agrees to try it on. However, something wrong should happen, and there is no suitable size.
"You must stop trying that one."
How many customers will be willing to try other styles? Standing at the customer's point of view, the enthusiasm that has not been easily aroused has been thrown cold at once. Another aspect will also think that our shopping guide is not professional enough, and there is no code that he is not clear about himself, thus beginning to doubt whether the brand is reliable.
Therefore, we must understand our stock situation, know our stock well, break the code and break the color, and make timely and appropriate replenishment.
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