How To Retain Customers In A Clothing Store?
First, do not keep up with others.
and
customer
At least maintain a distance of more than 3 meters, do not obstruct the passage of customers.
To control your feet, do not create any psychological pressure or practical obstacles to customers.
Second, we must say
dialogue
Try to avoid approaching customers with questions.
For example, "Hello, is it for XX products?" can I help you? "If you like, you can.
experience
What kind of style do you like, and so on, there is great pressure to ask questions like this, so that customers will evade their language to protect themselves.
To get close to customers' opening, 5 ways can be adopted:
Method 1: Miss, you have a good eye. This is ours.
The style of this product is very unique.
(approach customers by compliment)
Method 2: Miss, our product is selling very well now. Let me introduce it to you.
(straight away, straight to the point)
Method 3: Hello, miss, this is the latest style that we have just arrived at now. The style is simple and different. I'll open it for you.
"!"
Method 4: Hello, miss! This is the most popular style this year, not only showing its taste, but also its special fabric.
This way, please try it on (highlight the new special).
Method 5: Miss, you have a good eye. This is the latest launch of the company. It's very suitable for you. You might as well feel it. "
Question: the above points can only avoid the occurrence of "ice belt". After all, no matter how hard we try, there will always be some customers who say "casual look" or remain silent. What should we do about it?
Analysis: customers do not speak, we never have a chance, because you do not know what he is thinking, you do not know what he wants, of course, you do not even know what you should do, this time, there will be second "ice breaking".
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