Skills In Store Management: Expanding Drainage

Since customers are not coming at the moment, we should take the initiative and invite customers outside the store to come in.

There is data to prove that maintenance is old.

The cost is usually 1/5 of the cost of developing new customers.

We have not taken care of our old customers. We should not forget such phone calls. We can not forget the specific topics. First, we can start with the product. Reference is: "Hello, Mr. XX or Madam, I am XX shop Xiao Liu. Do you remember me? The phone you bought from me the last time I called you today, I want to ask you how the product is used. What can I do for you?"

Customers will be easily accepted.

new

Where do you come from? Focus on two groups of people. One is people who have simply consulted products before, but those who are not interested in buying them. The other is the interest groups around the store, including: residential quarters, buildings, units, schools, shopping malls and so on.

If the store is not busy, the store manager can organize sales staff to expand their customers, such as the following quarters, telephone worship, crowd near WeChat, forum posting, etc.

Mobile phone stores have relative "dilute", but customers' consumption demand always has potential.

With the development of the electricity supplier, our store can also set up the WeChat public number of its own shop. Customers will sweep a two-dimensional code into the store. The fans will accumulate a lot of time, and we regularly push some common sense of life with sales promotion activities to attract customers to view our store.

Since media marketing is a very important way, the content of every employee's WeChat circle is very important.

During promotions, people mainly promote sales activities, and at ordinary times they can change their rhythm appropriately, such as showing new products, customers' thank-you letters, the latest functional areas of stores, team activities and so on, so that customers can feel our rich and colorful image.

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When you become a leader, sometimes you will feel this impulse. You want to say, "please look at my achievements."

When your team performs well, you want to get credit done to yourself.

Being a leader does not mean giving you a crown, but giving you a duty to bring the best potential of others to play.

To achieve this goal, your employees must be trusted.

Share the achievements of the work.

Music alone and happiness to people?

In order to get the trust of employees, leaders should also reward and punish clearly and set an example.

You must not take advantage of your accomplishments and steal others' good ideas for yourself.

There should be enough self-confidence and reason, no need to be bullied, the success of a team is recognition of oneself, sooner or later.

As a manager, you need to maintain your authority.

But you don't always have to make independent decisions. You need to listen to the voices of your subordinates and gather a lot of words. As the saying goes, "three smelly cobblers, top Zhu Geliang."

As the saying goes, no one is perfect, and managers are not saints. It is not surprising to make mistakes. Don't cover up mistakes by upholding authority. That will make you more stupid.

Finding problems is half the solution.

Each of us likes positive opinions, and negative opinions tend to be hostile.

But as a manager, they should be good at listening and facing the problem. Some need to give clarification and explanation, some will become positive opinions and suggestions.

Finally, once again, managers should manage themselves and influence others.

I hope you can be a manager or a manager.