How To Do Well The Basic Management Skills Of Professional Store Manager

We believe that managing others is the way to recognize others, how to change others, seek cooperation with others, conflict management, etc.

From the perspective of the development history of Western management, X theory, Y theory and X theory are based on the assumption that people are lazy and selfish. Therefore, it is necessary to mobilize people's enthusiasm through forced labor and strict rewards and punishments. Y theory assumes that people are responsible and have moral binding force. Therefore, people should take full trust in their management as the premise, stimulate their good intentions and tap their potential.

Later, people mixed the two theories and launched management science.

It is considered that some people belong to the X feature, while others belong to Y characteristics. The X theory can be applied to the crowd with X characteristics, and the Y theory can be applied to the crowd with Y characteristics.

According to my experience

In the past 26 years, in theory and practice, I have found that everyone has the characteristics of X and Y. For example, I can see some highly responsible people, and they are not very active in everything and on every occasion. They also have evasion. When they are escaping, they belong to X characteristics. Of course, Y features occupy the overwhelming majority of them. So if anyone takes advantage of rough rewards and punishments to manage these people, he will find that the effect is very bad; and if they take a more trust attitude to let them do things, they will often bring them.

With surprise, they may work overtime or even day and night to get the result they want.

In my opinion, all human beings are half angels and half demons. When you magnify the features of angels, you see that they look more and more like angels. Similarly, when you magnify the characteristics of his demons, you see that he looks more and more like the devil, which is a reason for suspected neighbors.

At the same time, everyone is a product of the interaction of innate and environmental factors. Congenital factors and the following two kinds of environment are like the creator of the universe. Each person around us has been pinched into "people" with all kinds of personality traits and qualifications. So, to everyone who is around us, do we really trust him or give more control to him, or do we need to vary from person to person?

Some may say that everyone is equal before the system. How can we design different systems for different people? This is not a public discrimination campaign. Is this fair?

In fact, any system has its hard part and soft part. The hard part is the part that shows fairness and justice to people. This part can only be treated equally. Otherwise, it will cause people's indignation and resistance. The soft part is that the public can not see and reflect different parts of the treatment, this part is different from person to person.