A Small Agent Or A Regular Travel Company Will Be Promoted.

For many small ticket agents, 2015 will be a very difficult year. Recently, China Southern Airlines, China Eastern Airlines, China International Airlines, Xiamen airlines and Shenzhen airlines have issued a notice to reduce their domestic ticket agency fees from 2% to 1% in February 2015. This is another collective reduction of commission within six months following the joint efforts of the airlines and enterprises in July last year. At the same time, Eastern Airlines and Hainan airlines also issued the notice on standardizing the order of internet ticket sales to their air ticket agents at the beginning of the year, hoping to sort out the order of the network distribution channels. Insiders said that these measures will speed up the reshuffle of the airline ticket agent industry, and at the same time bring positive benefits to regular travel companies like Ctrip.

The main source of income of airline tickets agents is the sales commission of airline tickets from airlines. Every ticket purchased by consumers from the market will have about 3% of the cost of each airline ticket returned to the airline ticket agent. It is understood that, if there is no lower commission, if we want to maintain the basic operation of a staff member in the 10 person airline ticket agent, the average monthly ticket quantity should be 2000 pieces in order to achieve a profit and loss balance.

In recent two years, the regulation and regulation of air ticket agents by civil aviation related agencies has never stopped. The East China Sea and Hainan Airlines "on the specification of the order of the internet ticket sales notice" almost broke a small agent's way of making money. According to the survey, illegal sale of "unconventional" air tickets is another common method for small agents to increase their income. Most of these tickets come from three party agreement prices, mileage points, exchange tickets, free tickets, airline family members' tickets, team tickets and so on. These operations have seriously affected the channel price system of airlines.

The industry is worried that as profit margins are constantly compressed, in order to make up for the income gap, small agents will be more likely to operate irregularities. Recently, the media noticed that the illegal operation of the Internet in the disguised form of taxes and fees for international airplanes had been given to avoid cheating on online shopping tickets. In fact, it reflected that the small agents were faced with profit compression. Self preservation techniques 。

In addition to general irregularities, it is understood that Person Booking Corporate customers are less sensitive to airline tickets, and agents have more opportunities to handle them. For example, "half off tickets ten percent off sales, discount tickets sold at full price is a common trick used by many small agents." According to the insiders who do not want to be named, they broke the news that the passengers did not know the discount information of the tickets in real time when the tickets were ticketing. Besides, the same plane might also have different discount seats. Some agents would deliberately raise the price of the ticket, or after the consumers received the ticket confirmation information and paid the money, they would change the low discount ticket to a high discount and eat the difference.

Liu Xiexie, the head of Ctrip business travel market, said that many times the company would consider the convenience of returning the ticket to choose the full price ticket, but some irregular agents would choose to "gamble" and secretly return the full price ticket of the customer to revise the low discount special ticket for the same flight to earn the difference. The eventual result is that the company's customers may not be able to change their contracts normally, thus increasing the cost of flight. Regular agency or professional travel management Companies will never violate the rules. Instead, they will try to help companies get the agreement price. They will get certain price concessions while meeting the needs of the enterprises.

In addition, a number of business leaders also told reporters that they had encountered the phenomenon of agents' false tickets. "Some agents will ask for a portion of the money in advance, and then collect the bill regularly." Because of the lack of control, the agency can not be aware of falsifying one or two tickets in the bill.

With the attention of various airlines to direct selling channels, the space for illegal agents to operate the price will be more and more restricted. Airlines remind passengers to select airline official website or regular agency when booking tickets, and carefully check their booking and price after booking tickets. For company customers, they should choose regular agents or travel agencies.

It is understood that the concept of travel management has been in the developed countries for a long time. In addition to booking airline tickets for employees on business trips, it is more important to assume control responsibilities. Professional travel management companies do not take the return of air service as the main profit point, but provide more valuable management and control services for the enterprises to get their income.

Liu Xiexie, director of Ctrip business travel market, told reporters that in the short term, the Secretary of the shipping division will have some impact on the income of professional travel management companies, but the impact will not be great. In the long run, whether it is to reduce the commission or to rectify the order, these will bring positive benefits to the industry and regular companies.