Pay Attention To E-Mail Etiquette In The Workplace.
With the popularization and application of the Internet and e-mail in the business field, the more and more lives we encounter,
E-mail etiquette has become part of business etiquette and has an increasingly significant impact on the success or failure of customer relations.
How to write a business e-mail? Marjorie Brody, President of Brody Communications Ltd., put forward the following suggestions in her article:
1) pay attention to
Wording
You may think your email is easy to understand, but sometimes you are misunderstood.
Simple and simple mail can save you time by phone, fax and clarify the meaning of mail.
2) don't be "hot".
Addressee
If you use hostile words or critical tone (called "flame" in e-mail etiquette), you will "annoy" the other side and cause a bad situation.
E-mail is not a tool for everyone to "cut". If there is any problem, solve it with the other person face to face.
3) notify the recipient ahead of time, as far as possible.
Send emails
Before you get permission from the other person or at least let him know that there is an email, confirm that your mail is valuable to him.
No one likes junk mail.
The attitude of the recipient to the "piece" that is full of nonsense is usually deleted as spam.
4) don't send personal or secret mail: even if you choose to permanently delete, many software and network services can still access the backup information on the hard disk.
Before you send, think carefully about what happens if someone (like a boss) sees this letter.
Of course you do not want your boss to see your personal mail or to send confidential mail at risk of disclosing customer secrets.
5) be careful with accessories: the longer the attachment is, the longer the download time will take place, and the more space the recipient will have.
Some attachments may not be necessary. Maybe the recipient already has it.
Fax or mail those lengthy attachments.
6) be careful about using the copy function: you may copy your mail like a memorandum to other colleagues or clients.
Do not abuse the copy function, otherwise the recipient will delete it in the way of dealing with spam.
7) avoid using character graph interpretation (emoticon): you may be a network expert and release all kinds of technical terms and character diagrams, but don't assume that the addressee is as professional as you.
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The host of a business meeting is usually held by someone with a certain position. Its etiquette performance has an important influence on the success of the conference.
1. the host should dress neatly, be generous and dignified, energetic, and never be slovenly.
2. stepping onto the rostrum should be steady and effective. The pace of walking depends on the nature of the conference. Generally speaking, the pace of fast and warm meetings should be slower.
3. if you are standing on the chair, you should double your legs and straighten your back.
At the time of the manuscript, the middle of the bottom of the manuscript is handed down, and the five fingers of the left hand are closed together.
When holding hands, you should be tall with your chest.
When sitting in a chair, you should straighten your body and stretch your arms forward.
The two hands should be lightly pressed on the edge of the table. During the hosting process, there should be no indecent movements such as scratching, rubbing eyes and blocking legs.
4. the host's speech should be clear, quick and concise.
5. the moderator should adjust the meeting atmosphere according to the nature of the meeting, solemn or humorous, or calm or lively.
6. the host can not greet the acquaintances at the venue, nor can he greet chatter. He can nod his head and smile greetings before the meeting begins or during the rest of the meeting.
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