How Can The Buyer Be Able To Get Closer To The Customer'S Performance
The same is for clothing and even the same clothes and the same price. The difference between different stores is huge.
This has led to a very close relationship with the shopping guide of shops.
The more shopping guides you have, the better your business will be.
Then, how can clothing guide customers approach customers to promote consumption?
For example, Hello, what can I do for you? Or is this dress very suitable for you? Or may I ask you what size you wear? You can also say: you have a good eye. This is the latest product of our company.
When you see a customer interested in a product, introduce the product.
Product introduction should pay attention to 3 points: 1, characteristics (brand, style, fabric, color) 2, advantages (generous, solemn, fashionable) 3, benefits (comfort, sweat absorption, cool) interactive link: introduce oneself clothes; pay attention: when using this method, do not seek advice from customers.
If the other person answers "no need" or "no trouble", it will create an embarrassing situation.
That is to say, "
Praise
"The way of praising customers' appearance and temperament is to get close to customers.
Your clothes are very special. Where did you buy them? You really feel today.
The saying goes: three words are good words, and good words always love to hear.
Generally speaking, customers are generally friendly and willing to cooperate with you.
Communication
。
Use product demonstrations to demonstrate the effectiveness of products and help them with certain language.
customer
Understand products and know products.
The best example is to let customers try them on.
Data show that 68% of the customers will trade after trying.
Related links:
The customer went into the shop and tried on the product. The product was newly opened and unpacked. After the trial, it asked for a new one, but the product only had this new one.
Conversation 1: "ah, I am sorry, but the newly removed piece is not only new, but it is just the last one. No one tried to try it on. You are very lucky. If you take a step late, even if you like, I really can not help you find another new one!"
Conversation two: "ah, it's just right. I'm just saying that you are lucky! Because this is just the last new one. You tried it on just take it away. If you are late, you may not even see this dress."
Conversation three: "well, we have only one or two sizes for each garment. Customers like to buy clothes from us. So this is the only thing you really like. If you are late, you may not even see this dress.
And no one has tried it before, it's brand new, so you can take it back with ease.
Come on, I'll wrap it for you. "
(let customers know the value of this dress)
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