How To Deal With Customers' Questions And Entrepreneurial Achievements

In the process of selling clothes, dress guides will be asked by customers various kinds of problems.

The good and bad response will directly affect the customer's purchase or not.

Because everyone buys a few new clothes every year, our country has a large number of people, and the demand for new clothes is enormous.

This also requires a large number of clothing stores.

Conversation 1: "ah, I am sorry, but the newly removed piece is not only new, but it is just the last one. No one tried to try it on. You are very lucky. If you take a step late, even if you like, I really can not help you find another new one!"

Conversation two: "ah, it's just right. I'm just saying that you are lucky! Because this is just the last new one. You tried it on just take it away. If you are late, you may not even see this dress."

Conversation three: "well, we have only one or two sizes for each garment. Customers like to buy clothes from us. So this is the only thing you really like. If you are late, you may not even see this dress.

And no one has tried it before, it's brand new, so you can take it back with ease.

Come on, I'll wrap it for you. "

(let customers know the value of this dress)

2, why do you have such expensive clothes? Why do you hang up so easily? How do I wear it? I worry about all these things all day long. How do I work?

Speech 1: cause your trouble, I'm sorry to bother you so much! Excuse me, are you free these days? If you are free, you can bring your clothes here, and we can help you with the silk hanging part.

Conversation two: Yes! This fabric must be careful when wearing it! Because the advantages and disadvantages of each fabric are different. Like the style of your dress, you really need this fabric to reflect its sense of value. You just have to be careful when you wear it. It's really sorry to cause your trouble. I will definitely reflect your opinions with the company. Thank you!

Conversation three: I am really sorry to have caused you trouble. Can you tell me what kind of thread you hang before?

Customer: Oh, that's the case.

Conversation 1: "yes, we don't have many products here, but all of them are carefully selected by our boss. Each has its own characteristics. Let me introduce it to you. What kind of style do you like?"

Conversation two: "we do not have many styles here, because our boss likes more distinctive clothes, but there are several items I feel.

It's very suitable for you. Come here, please. Let me introduce you. Would you like to see the jacket first, or? "

Speech three: "ha ha! Our characteristics here are less and more refined, though there are not many styles, but everything has its own characteristics."

4, the color of the clothes can not, I do not wear properly.

Conversation 1: "in addition to being unfit,

And color, how do you feel? "

Conversation two: "you don't like this color because you simply don't like this color dress or?" (the reason why customers don't like it is that the color of this style is not good.

)

"This is the case. The color of this design is because of its design, so this unique design with other colors is not easy to show. In fact, your skin color is particularly suitable for such a color, because it does not like this color."

"Oh, I see. What kind of clothes do you usually like to wear?"

The color of our customers is directly converted in our products. If it is not in the item, it will be pferred to some of our colors for sale.

)

"Actually, I personally think you can try something like that because your skin tone is" hue ", so it's more suitable for you. You may not be used to the color dress, but you look good in it."

Conversation three: Excuse me, do you like this style?

Customer: (style liked)

"Oh, I see. So what kind of clothes do you usually prefer to wear?" (the color that customers say is directly converted in our items, if not in the item, pfer to some of our colors for sale.

)

"Actually, I personally think you can try something like that because your skin tone is" hue ", so it's more suitable for you. You may not be used to it, but you look good in it."

Customer: (the style doesn't like it)

"What kind of clothes do you want to see? Do you have any style you like, or do I introduce it to you?"

Conversation 1: "Alas! You have a good eye. This scarf is asked by many people. So we have applied to the company! See if we can make him a customer's gift next time. If you like, the company will inform you that I will inform you at the first time!"

Conversation two: "you have a good eye! This is the best scarf that we sell this season. There is no way to give it to you. But if you like, I can apply to our leader. Can we give you a more favorable discount? Please wait a moment, I'll make a phone call!"

Conversation three: "you really look good! This silk scarf is really good match with clothes, but this scarf is also our season's goods. There is really no way to send it to you. Please forgive me for this. But you can take it together this time, because it has already surpassed the money. I can help you to apply for a VIP card, so the discount will only cost you, and it is very cost-effective! And our VIP card can be?"