How Can A Novice Shopping Guide Improve His Ability Quickly?
A good store's shopping guide can be stable, optimistic, progressive, mindset and work habits are good, team spirit is good, and create excellent performance. The excellent shopping guide produced by the brand shop can help the brand's image in the region continue to improve.
Combined with products, to grasp the actual needs of customers.
customer
Friends match the most fashionable clothing matching, and also create personal charisma, so as to lay a good foundation for the ability of excellent shop assistant.
As a brand new clothing sales guide, the face is strange, the style of clothes is strange, and how the shop is unfamiliar. Then, where do we start our work? How can we adapt ourselves to the environment quickly and improve our ability so that we can quickly become an excellent shopping guide?
1. overall image if you don't know the brand style of the new job, T-shirt and jeans are the most appropriate.
2. observe and implement the store system. First, shop first, shop assistant or old staff to understand the basic rules and regulations of the store.
3. basic familiarity with goods: from style to color, price, number and style until basic knowledge.
4. get along with your colleagues.
Modest
Prudent, generous, courteous, not sad, not overactive, happy and positive.
5. customer awareness of service - smile, courtesy, voice, and initiative.
6. the mental state of a store: don't be a boss, take the initiative to do things, familiar with the environment.
7. accept the opportunity point - always pay attention to the people and things around you. When customers first enter the shop, give your greetings and smiles, and offer service at the right time.
8., the agility of the store is fast and fast.
9., pay attention to basic communication and presentation skills. Don't be too loud or too timid.
10. sincere
Learning attitude
Let's ask the manager of the old staff to learn.
Regular interaction with colleagues.
After being able to do the above, it should also be promoted to a senior shopping guide. The shop senior shopping guide also has something to understand. The shop guide of the company system is usually divided into several levels. According to the capability assessment done at each stage, the basic wage classification is given to the shop's shopping guide level, so as to make the shopping guide not upgrade its ability; from the trainee shopping guide to the senior one, they must undergo the training and examination within the prescribed time, and enjoy the corresponding basic salary.
"No progress is equal to retrogression". Therefore, shopping guides who work for the longest half a year can ask to participate in the management of the shops, such as receiving cash, making accounts, replacing classes, displaying small helpers, etc. on the one hand, they urge colleagues to understand the responsibilities and powers of each post in the store, understand and cooperate with each other in the daily sale and goods management of the store, on the other hand, training and discovering other abilities of shopping guide also provide a prerequisite for the improvement of the staff.
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