Electricity Providers Brutal Growth Of Vulnerable Groups Of Users Vulnerable To "Stubborn Disease"

In 2015, with the promotion of the "Internet +" national strategy, Internet consumption once again showed an explosive growth momentum.

According to the results released by the listed companies of the major electricity suppliers, the online trading volume (GMV) of Ali platform in China's retail market is up to 29501 billion yuan, Jingdong has reached 462 billion 700 million yuan (up 78% over the same period last year), and vip.com has achieved a total net revenue of 40 billion 200 million yuan a year.

Behind the "astronomical figure" trading volume, many are at the expense of user experience. Among them, vip.com sold counterfeit Moutai and was exposed to suning.com's information leakage, and even the "three squirrels", known as the "China Internet nut first brand", were also exposed to excessive seeds and harmful health.

In recent days, CCTV 3. 15 released the "hot spot" complaints, the online shopping complaints accounted for 25%, becoming 3. 15 evening party received the largest number of hot complaints.

Among them, Jingdong,

Tmall was named by CCTV due to unqualified or sold goods.

Recently, CCTV financial channel exposed ICBC's "e purchase" mall selling counterfeit pearl jade pendant event, and CCB's "good fusion business" personal mall glass posing as Ruby selling and selling cases, all of which have become the focus of attention in the electricity business and online shopping users.

Therefore, increasing the supervision of electricity providers, legislation and taxation issues has also become a major focus of this year's "two sessions" delegates' proposals.

Reporters noted that on the opening of the fourth session of the Twelfth National People's Congress on the morning of March 5th, Premier Li Keqiang's "government work report" mentioned many key words related to electricity consumption: sharing the economy, overseas warehouses, Internet + government services, online and offline, logistics,

Rural electricity providers, consumer finance and so on.

No doubt, in the context of the current popularity of Internet consumption, how to better protect the interests of users has become a major focus and difficulty of the whole society.

Take cross sea fishing as an example.

And so on, a new online shopping boom has been launched. Through the purchase of imported goods such as Fung Chi Hai Tao, ocean terminal, Hai360 offshore outsourcing, NetEase koala, Beibei net and other cross-border online shopping platforms, it has become the choice of many users.

However, such platforms frequently occur such as selling and selling problems, and the contact with after-sales personnel, not the telephone no answer, is the endless queuing on the website, and consumer rights are exhausted.

The rise of consumer finance also allows consumers to experience the ease of first consumption and repayment, especially the phased consumption of college students represented by staged music and interesting phasing, which has entered the outbreak period since 2013.

However, due to regulatory vacuum, there are many problems such as poor quality of mobile phones, slow refund, low efficiency of after-sales service and so on.

According to incomplete statistics, only in the second half of 2015, China's e-commerce complaints and rights protection public service platform received hundreds of complaints about phased consumer complaints, focusing on "fun phasing" and "staged music", accounting for nearly half of the complaints filed in the Internet financial field.

In this regard, Chen Li, assistant analyst at the Internet Finance Department of the China Electronic Commerce Research Center, believes that phased consumption is in line with the hard consumption demand of college students. While meeting the market, the phased platform should maintain the basic interests of university students. According to the complaint situation, the quality of the electronic products of the phased platform is quite large.

For college students, it is most likely to lead to blind consumption. This is a disadvantage.