Internet Consumption Is A Major Event In "3. 15 International Consumer Rights Day".
With the "3 / 15 International Consumer Rights Day" approaching, the China electronic commerce research center announces the largest third party e-commerce platform in China. The Chinese e-commerce complaints and rights protection public service platform started the 3 month 15 online consumer rights special action for nearly a month in March 9th.
It is reported that this is also the four time since the establishment of the center in the past 10 years to hold the public interest rights protection activities. The aim is to urge the electric business enterprises to reflect and improve themselves through the supervision by external organizations and media, and better safeguard the rights and interests of consumers. It is also known as the "electricity supplier 315" by the industry.
According to Cao Lei, deputy head of the legislative affairs group of the State Council's regulations on the supervision and administration of online commodity trading and services, and the director of the China Consumer Protection Commission's online consumption Committee and director of the China e-Business Research Center, the "3. 15 online consumer rights protection special action" is made up of a series of projects, such as thematic exposure, report issuance, consumption warning, case anatomy, network rights protection, lawyer's sitting room, etc., and will focus on the areas of online shopping, O2O, micro business, sea fishing, takeaway, consumer finance, P2P and so on.
Reporters learned that during the activities, known as "
Online retailers
"3. 15" annual heavy report - "2015 China e-commerce user experience and complaints monitoring report" will also be authoritative.
At that time, we will also announce the "TOP20 list of users' satisfaction of the national online retailers" in 2015, and the ten largest complaint life service in 2015.
Electricity supplier list
"," the 20 thousand and 150 big electricity supplier industry hot spot infringement case "and so on the industry widespread concern list.
According to the upcoming "2015 e-commerce" in China
User experience
The number of consumer complaints related to electricity providers in the whole country has increased by 3.27% over the same period in 2014. The number of online shopping complaints represented by Taobao, Tmall, Jingdong, vip.com, suning.com, Amazon China, music, millet, jumei.com, Fung Hai Tao and so on accounted for 43.74% of the total complaints. Among them, the O2O consumer service represented by the US group, the public comment, Baidu Nuomi, Ctrip, where to go, hungry, and Baidu Nuomi accounted for 24.05% of the total complaints. The total number of complaints was second. In 2015, when the demand for explosive growth in the sea was increasing, complaints from the cross-border electricity suppliers were ranked 7.53% in third places. And complaints monitoring report data show that the platform in 2015
Reporters learned that in 2015, many of the above "list" of several electricity providers, will be the focus of "roll call", and was disclosed typical infringement cases and platform consumption early warning.
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