20 Small Details That Should Be Paid Attention To In The Workplace
After many years of mixed up in the workplace, I have learned a lot from the green and new people who have been mixed up with thick skinned old men. People and human growth have similar trajectories, and they can never escape the pattern of taking a cut in the long and smart way.
Therefore, as a career predecessor, today we do not talk about trickery, do not say the hidden rules, just talk about the little details that are easy to be ignored everyday, and think of where to say, for your reference.
1, be punctual and not late. Workplace The basic rules and the basic professional qualities of the working people are red lines, which should not be overstepped easily.
Some people are late when they go to school. They are not accustomed to being late. They are used to it after work. They are also late after work. They are late for work, late for work, and too late to receive customers. In fact, no matter how busy it is, there will be a few minutes later, so long as it is still not a habit, it is not appropriate to take it late.
From a person's point of view, punctuality is a virtue. Punctuality is not respecting people and wasting other people's time. From the point of view of work, punctuality is a correct attitude towards work. People who are not punctual are hard to trust by a team. A team that is not punctual is a loose, uncohesive team.
2, when you need to ask for leadership, you must report to your face-to-face, try not to make phone calls, especially when the leader is in the office, but you will not move.
This is what my former leader reminded me, because face-to-face reporting can have face-to-face communication and facilitate communication. Leaders need time to think about making decisions, and telephone calls can not carry the task unless they are asked by one answer, such as "attend this afternoon."
3, as private affairs leave to superiors, try to advance in advance, special circumstances also need to make a phone call, because "ask for leave" itself means "ask for, give a holiday" two meanings, you please, others give, procedure can not be wrong.
Do not avoid, do not send text messages simply to inform, not to beat it up, for example, I have received "I am going to travel tomorrow" such a leave of absence, this is not a leave, this is the notice, I do not agree with it, people buy tickets, I agree, there is actually a sense of kidnapping, not to mention sometimes work really can not be arranged. Some people do not realize that it is inappropriate for them to do so. When the leader does not give false information, he will feel that his leadership is not human. Play tricks I feel like I've been persecuted.
4, call the customer or colleague, the leader, finish the matter, wait a little while hang up the phone, or let the other hang first, you hang up again.
Don't hang up the phone right away. It's a courtesy. Don't believe in your own experience. When someone talks to you, your phone will hang up immediately when your last word is just dropped. That feeling is very uncomfortable.
5, don't chew gum with your colleagues or leaders, or on important occasions.
In fact, I should not say that this is a minimum accomplishment, but it is quite common among young colleagues. For example, we once organized recruitment secretary, a young man chewing gum while answering questions, asked the invigilator in the middle of a matter still chewing correctly, to the examiners at that time very bad impression.
This impression may not only affect his recruitment, but may continue to work in the future. Sometimes there is only one opportunity for people to understand each other, so once is forever, and there is no chance of turning over again.
6, maintain good posture when you interview or compete.
When you speak, you should look directly at the other side, smile, be generous and not impatient. If you have a personal profile or a competition report, you'd better memorize it and don't carry it back. Even if you have excellent working ability, the latter's effect will be greatly reduced.
When you speak, you must sit upright, do not cross your legs, do not shake your legs, do not lean. I once saw a young man who was competing for a post and leaned on the chair comfortably to answer the questions of the judges. The judges were not pleased with him yet.
7. When the meeting is held Cell phone Or you need to explain it.
Unless your unit or company is in a state of anarchy like a big car shop, you must keep this in mind, not to flagrantly speak at meetings, to play games, check micro-blog and WeChat, which is a respect for the organizing conference. Leaders on the stage, just like the teacher sitting behind the podium, see clearly below, do not feel concealed, as a new person, should be more careful.
8. Don't slam the door when you come out of the office or the conference room.
This is really a small thing that can not be small. There are many people who ignore it. Sometimes, there are people who are open. Some people go out to the phone, go to the toilet, do not know how to handle the door with their hands, but when they shake hands so loudly, they look at each other.
When you leave your office, you should also pay close attention to closing doors. Especially when you open windows in summer, there is a draught. You feel that you are not strong enough. Human accomplishment is more reflected in small details, reflected in the courtesy and care for the surrounding people.
9, in a quiet environment, such as meetings or office hours, female friends must pay attention to their high-heeled shoes when they walk. Do not make too loud noises. If the shoes are loud, it is best to consciously step lightly and step on their toes.
Some young people are very unaware. In a quiet way, they walk tall and tall, and their high-heeled shoes make clicks. Their manners are beautiful, but the meaning behind their eyes can be more complicated. Also, enter the middle of the meeting, exit late or leave early, and try not to shake in front of people.
10. Newly recruited newcomers need to have a psychological adaptation to their job status. They should change from their status as a student and a manager to an independent adult with social attributes.
There are new graduates who have been used to good children, good children, parents in everything, and work is also an attitude. They always wait for others to urge themselves, they are not good at arranging plans, and lack initiative.
Always remind yourself that you are an independent person. You should be responsible for your own work independently and be responsible for the results. Don't always expect others to understand you, treat you as a child, give you special treatment, and the consequences will be lost.
11, in the work, make mistakes, be discovered, first admit, then tell the reason.
I have seen some young people, once they are found to be careless in their work, they always emphasize their reasons, objective reasons and others' mistakes. I understand their feelings, make mistakes, fear criticism, and leave a bad impression on leaders.
But the problem is that such an attitude is precisely the leader's most disgusting attitude. He feels that you are evading the responsibility and avoiding responsibility. The cautious leader even thinks, "you are right, is that I have been wrong?"
12, as a new person, we must dare to express ourselves.
Some people have just stepped into their jobs, especially in government departments and administrative departments, and the personnel relationship is complex. There will be a state of mind that is afraid of their own timidity. They may be cautious. This is true, but if you always try to make a leak, you always want others to see good or bad.
From the psychological point of view, those who are too slippery and have been very vigilant in front of themselves are not enough to trust. What is it like? It's perfect but false. Young people make mistakes. As long as they are serious and honest, mistakes are the beginning of progress. Anyway, I am willing to give real opportunities to young people rather than people who are slippery at age.
13, many young people are involved in the workplace. They are prone to make a type of mistake: they are responsible for the final process but not for the final result.
For example, I will ask someone to be responsible for the announcement tomorrow, but second days people are not together. I asked him what happened, but he did not know. "Anyway, I sent short messages." I asked again, he said that the other side did not return messages, that is, if he did not know whether the other party had received it or something could not come, he would not pursue it.
This kind of "you let me do it, I did it, and the misunderstanding of the result has nothing to do with me" must be overcome. This is still an immature psychological state. It feels that work is done for others, and it is a passive commitment. To do something is not the end, but to do the best is the goal.
14, nurturance feedback process and result habit.
This is easily ignored by many people. For example, sometimes I transfer a document to a certain person. He has not believed it for a long time after he has finished the document. I do not know whether he can implement it or not.
In addition, there are some things that are implemented at different levels. Large leaders are assigned to small leaders, small leaders are arranged to specific staff members, and in turn they are responsible. Leaders will ask small leaders to ask questions, and they will not directly ask specific personnel. Therefore, timely feedback and master progress are very important. The urgent work should be feedback immediately, and no urgent work should be done at the appropriate time node.
15, pay attention to departmental division of labor and personal responsibilities, instead of using human feelings instead of working principles.
I have had such a lesson before, when I transferred from the A department to the B department, the A Department organized a busy activity and asked me for help. What I was thinking was that everyone was getting along well and the departments should cooperate with each other. At that time, the leaders of the B department did not say anything. Later, he reminded me that if you use your spare time to help, no problem, but at work time, and you are no longer a member of that department, you should take regular channels to communicate between departments and departments, not yourself.
I felt a little aggrieved at the time, and now I feel very grateful to him for reminding me, otherwise I don't know how long it will be chaos. As a professional person, behavior must be professional at work time, and can not be fully used in accordance with feelings and preferences.
16, the next question is a little bit consistent with the previous one, which is to pay attention to the management authority and the level of work division.
This is especially important for people working in institutions. Some young people just go to work to see who is senior, and everyone is bigger than their own. Therefore, whoever leads himself to work and who arranges work is completely dry.
Such a result is a thankless job. You know, people who belong to different departments have different leadership and division of labor. You are the Department. You should belong to the Department to manage and carry out the work of this department. Other leaders should be big and public should also greet your direct leader. "Going up to the Kang across the pot" is a taboo in the workplace. You have done it all in vain. The harm from the past has become a soft persimmon, and everyone can pinch it.
17, everything can not be taken for granted. It must be checked and verified by itself.
This is very easy to overlook, because people have mental inertia, "I think it should be like this." for example, I asked a small colleague, "is this paragraph written by you from a certain address?" he casually said, "I think so." I went back and found it was not the case at all.
There are so many mistakes in the course of work, especially for young people who are new to work. Many things are so complicated that they rush to the front of their eyes. It is very easy to lose their rules and rely on their very limited experience to handle them.
18, work must be rigorous, pay attention to distinguish responsibilities.
On one occasion, the report to the higher authorities, I have a data that I think is not very right. I asked the colleague who filled in the form. He had no time to find the responsible person, so he made up his own. I solemnly tell him that such a thing is firmly forbidden in the key core departments, and once the problem arises, the responsibility lies with you.
The little comrades also felt very aggrieved and asked them that they might have been making up. I said it would not be possible. Even if you were compiling, you had to make the specific responsible business department compile them. We were only responsible for the reporting.
19, treat leaders and colleagues, develop positive habits of conversation and answer questions, do not often use rhetorical questions or question questions. This has the meaning of aggression and conflict, and is particularly easy to cause resentment.
For example, I asked someone, "have you informed the director of a meeting?" what did he say? "I told him the director of the office, is there nothing wrong with that?" this reply was particularly called "heart blocking". He meant that I didn't inform him himself. I informed him of the director of the office. I was right, but my question was to ask this matter, and I didn't blame him for that.
20, enter the workplace, you are an adult, the basic label of adults is independence.
So don't let any problems arise, ask parents to settle for yourself. This is the most taboo thing in the workplace. Even the rules of the hidden rules should be manipulated behind the scenes, not jumping to the front desk, directly replacing the voice of the parties.
I used to have a colleague, his mother made a phone call to the leader, not "don't let my family be on duty". That is, "a certain person is not well, you should take more care". We laughed behind him, and he felt very ashamed.
A few days ago, there was a friend who asked me for advice. Her father called her back to school when she was at university. I told her that if I wanted to change my father's behavior, I would tell him that if he did so, the leader would have a bad impression on her, and felt that she was too self reliant. Her parents were all good for their children, knowing that their actions were counterproductive.
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