A Good Way Of Talking Makes The Workplace Go All The Way.
If you want to achieve your goals in the workplace, you can't rely solely on enthusiasm, vision and commitment, but also on communicating with others.
In order to achieve your goals, you should not only be polite.
If you want to get more of what you want in your work and life and try to avoid what you don't want, the following four ways of conversation can play a decisive role.
When you
Conversation
The purpose is to propose new practices or different approaches, such as proposing new goals, proposing an idea, implementing a strategy or proposing structural changes. Then the way you need to talk is to initiate sexual intercourse.
For example, you are a supervisor and need to announce a new customer service policy.
The purpose of your announcement is to attract the cooperation of your colleagues, but if you declare your language in a vague or commanding way, it will cause others to refuse to respond, busy with your own affairs, and leave you alone depressed.
policy
。
When you want others to understand the meaning of your idea and to relate to their current job or personal future plan, so as to get the other side to consider working with you, you need it.
Conversational mode
It means understanding sexual conversation.
For example, when you explain to your employees the meaning of the new customer service policy and the implementation of the policy plan, and encourage employees to make suggestions and advice, the way you talk at that time determines how to help employees understand how to support you, or to cause problems and troubles to employees.
When you want others to take action or produce performance, you need to make a request (or commitment) so that they know what to do and when to do it.
Effective use of executive talk will lead others into work, perform tasks and produce results.
For example, you are a supervisor. You ask all employees to implement the new customer service policy from the day (your request), and ask everyone who receives the task to show their consent by raising their hands.
This is equivalent to the action "agreement" has been recognized, your request may come into effect quickly, and it will be implemented in the afternoon.
However, if your request is too rough, employees will be unable to determine what you really want and when you want it, and whether your request is really a matter of importance.
When you want to thank others for their work, summarize the progress of a project, or announce that the work has been completed, then the way you need to talk is a summary conversation.
For example, six months after the implementation of the new customer service policy, you summarize the customer's assessment with your subordinates and analyze the good and bad parts of the operation.
In this case, you can make them feel the sense of achievement, and actively propose new ideas for improvement. They may also make them wonder whether everyone has really adopted the new policy, whether the new policy is feasible or whether someone has learned anything from the implementation process.
Conversation, conversation, conversation, conversation and so on are the essence of conversation. The premise of solving difficult communication is the way of conversation.
A person who rises with a good conversation and goes all the way; may also miss a good opportunity and fall into an abyss because of a bad conversation.
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