Ten Big Tips For The Rise Of Store Sales
Property store performance declined.
Sales volume
The following is a summary of the "ten big tips" for the recovery of store sales.
Advice 1:
Sincere to help customers: to put
product
Sales, sales guide, first of all, to sell themselves, so that customers can accept you, not to complete the sales task, in order to sell products and utilitarian to calculate the customer.
Advice two:
Moderate enthusiasm: too much, too much pattern, mechanization or excessive enthusiasm will make customers feel uncomfortable, resulting in insecurity and alert.
We need passion and service to give our customers a relaxed, honest and unconstrained environment and atmosphere, which reflects the company's image, atmosphere and quality.
Advice three:
Listen to the voice of customers: excellent shopping guide allows customers to speak, listen carefully to customers' feelings, understand their inner thoughts, and listen to customers carefully, which is the best respect for customers, not a blind self talk.
Advice four:
Ask the customer's needs clearly: when customers are faced with numerous choices, he is blind. He also wants to find a trustworthy shopping guide to tell.
So, if we need to explore customer needs, we need to ask a few key questions:
1: will you choose it for yourself or for your family?
clothes
What about it?
2: what do you most care about when you buy clothes?
3: what is the scope of your budget?
4: what kind of clothes do you want to wear?
5: do you have any special requirements for colors and styles?
Excellent shopping guide will ask customers' needs clearly according to their gender, age, dress and identity.
Advice five:
Targeted guidance: there is a very common phenomenon in the day-to-day shop sales. When customers come in, they ask several products. After you give him a brief introduction, they leave without saying anything.
Grasp the needs and interests of customers, guide and inspire customers' needs.
Advice six:
It focuses on three core selling points that customers are most concerned about: customers scrutinize a product, customers focus attention, customers ask you some details when customers become active, these signals tell us that customers are interested.
To introduce product selling points, we should focus on the interest points and the best customers' interests that customers most care about, as well as the effective comparison of competing products.
Advice seven:
Let customers experience products: to introduce products, not only to say, but also to learn to practice products, and create opportunities for customers to experience when appropriate.
Many times, the customer buys the feeling and feels that a point attracts customers, and the paction is concluded.
Advice eight:
Customers need successful cases and proof: hearing is false and seeing is believing.
Besides telling, we need to give them some information, color pages, certificates, receipts, customer files and other proof.
Advice nine:
Customers need to promise: customers believe in certification, but also need our marketing staff to make commitments. Let customers believe in our determination, believe in our products and show our confidence.
At the same time, do not exaggerate and commit unnecessarily.
Advice ten:
Don't cut prices easily: customers say: it's too expensive.
Does he really feel expensive? There are other meanings behind this: can customers feel that they are not worth so much money? Or they may not have so many budgets, or they may be afraid of being deceived.
In short, when the customer feels the price of the product is high, the salesperson should constantly increase the value and added value of the product.
Instead of cutting prices at will.
At the same time, it is also necessary to ensure that the same products are repaid if they are expensive elsewhere.
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