Workplace Skills: Write 4 Quick Tips For A Professional Email.
As a "old river" for many years in the workplace, I have been looking forward to such a similar article, which can help people to master a mail that looks very professional.
For any employee, writing professional mail is a kind of
Company etiquette
。
This not only reflects the self-cultivation level, but also represents the image of your company.
Especially for young people who are on the road to job hunting or new people who have just entered the workplace, it is particularly important to deal with mail exchanges with a more professional look.
Today, I have listed the following few comments, hoping to help new members of the society.
Tip 1:
What is delivered? What is To? What is CC (copy)? What is BCC?
I find that many people do not know who is "the object of dialogue". Their mail is often "To" many people, resulting in no response to e-mail, and even because of the lack of attention to these copies of the use of the Department, colleagues, supervisors, there is a dispute.
(1) the "To" person.
Easy to understand is "the object you communicate", but in addition to this "well-defined person", To can also be directly related to people, or closely related to this matter, and may be your upstream and downstream task interface.
(2) CC people
CC is a person who wants him to know this, but has no direct responsibility with him. Usually, the other side will be your direct leader, or the direct leader of your "To" person. It may also be someone who crosses the Department but is not directly related to the task, but is the object that he wants to know.
(3) BCC people
BCC is to make sure that he knows, but he doesn't want to know anyone in the mail.
Be careful in using this, because I personally experienced the fact that BCC was not looking back.
This is embarrassing, so unless there is a special reason for using Forward (forwarding).
Matters needing attention:
(1) many people like to use groups to send emails. I personally believe that unless you are clear about everyone in the group, it is recommended to use fewer groups, so that some people can not receive unrelated messages.
(2) try not to put the direct supervisor of your To colleague in "To List", because this means that you are equal to the other party, and your intention is directly to be executed or even responsible by the other party.
So unless there are special reasons, please put CC.
Tip 2: mail title
The title of the mail needs to be seen at a glance.
It is suggested to write according to the format of "keynote + [narration]".
For example, "press release" is easy to master the essence of e-mail.
Here, "press release" is the keynote part, "easy to grasp..."
It is a more detailed description.
(1) the theme of the title.
Those who are easy to read e-mail know at first glance what kind of mail it is, and those who are in charge of the business know it immediately, so they will read the mail.
Convenient search.
There are thousands of emails lying in the mailbox, so when you want to find a specific message, you will find that you can use the key words to screen all the messages, and the mailing list is very clear.
This is really a super small function for executives.
(2) description of the title
It is suggested that the narrative part of the title should not exceed 10 Chinese characters, because there are many words, but no one will see or grasp the key points.
A concise description is to make the mail look very much.
major
One of the essentials.
Tip 3: text of mail
(1) recipients
In English, we usually use "Dear", "Hi" or "Hello" as the beginning. However, in Chinese, it seems that we often see honorific names such as "a certain officer" or "so and so", because no honorific can easily lead to misunderstanding such as "command tone" or "equal status".
So the recipient's name should be very careful.
If you can, please make sure the addressee, and try not to replace it with "All".
The addressee is clear, so that the other side can reply and execute.
If more than 1 people in the mail are responsible for different tasks, please write them in paragraphs so that they are clearer.
(2) main contents
The main purpose of mail is to let the other party quickly grasp the content that needs to be executed, so we need to ensure the following two items:
The content of the mail should not exceed 800 words.
If 800 words can not be clearly stated, please communicate directly and make sure that both sides reach a consensus before sending the email.
If the content needs to be pferred is complicated, it is recommended to provide attachments.
Other auxiliary instructions provide network links.
If the content of the message is the best, it will make the mail reader quickly understand.
(3) attention to small details
Sometimes the attachments are very large.
Now that many people are used to reading e-mail on mobile phones, there is a small suggestion: when the attachment mail is too large, it is recommended to provide the attachment to the person who needs it alone.
Or on the e-mail, if you need to ask for it alone, especially when you mail To, CC, a lot of people, pay special attention to this point.
I sometimes find that some people like to label the contents of the mail as different sizes of fonts, different colors, or even use bold and italic font.
Personally, I think this will make the mail look messy, so I suggest that an email should not exceed 2 different visual forms.
Tip 4: signature at the end
Signatures are very important for external contacts, because they contain personal information, such as name, title, Department, telephone, mail / IM (instant messaging), company website and so on.
Now many people will add personal two-dimensional code.
Signature also represents company status, so don't add too much personal content and description.
The above four points are my summary on how to write a "professional mail" 4 quick skills for everyone to learn and communicate.
Because there are still a lot of omissions in the personal view alone, and there are more complements in the workplace.
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