On Etiquette For Receiving Visits

With the rapid development of economy, etiquette is particularly important in business activities. Reception etiquette will also become one of the important factors that determine the success or failure of business activities. Here is the etiquette collected by Xiaobian for attention and welcome.

Keeping your body clean and healthy is not only a healthy need, but also a manifestation of civilization. It is good for people to interact with each other; hair is neat and clean, and the face is kept clean; male employees do not wear long hair, and female employees do not wear heavy make-up; keep lips moist and refreshing, suitable for close conversation; clean hands, nail trimming, male employees do not keep long nails, female employees do not apply bright nail polish, and use fresh and elegant perfume.

1., visitors should rise to shake hands, greet each other, visit superiors, elders and clients, and wait to greet them. For colleagues and employees who are not meeting for the first time, they can not get up.

2., visitors should not be allowed to sit on the bench. If you have no time to receive visitors, arrange an assistant or related person to receive guests. The visitors can not be neglected.

3. listen carefully to the narration of the visitors. Visitors are coming for business, so try to let the visitors finish and listen carefully.

4., we should make a thoughtless statement about the opinions and opinions of the visitors. We should think about it before making a decision.

5. a response should be answered promptly or immediately, and no visitors should be allowed to wait or visit again.

6. when receiving visitors, there are calls or new visitors. They should be recepted to the assistant or others as far as possible so as to avoid interrupting the ongoing reception.

7. the unreasonable demands or erroneous opinions of visitors should be politely refused, instead of stimulating visitors to embarrass them.

8., if we want to end the reception, we can put forward an excuse and use the posture language to tell the other side that the reception is over.

One is to determine Greeting specifications 。 They usually follow the principle of equivalent identity, that is, the main enlisted person is quite similar to the guest of honor. When it is impossible to achieve full equivalence, it can be flexible and flexible. Other visitors should not be too many.

The two is to master the time of arrival and departure. Accurately grasp the time of arrival and departure of guests, and notify all the reception personnel and related units. In case of any change, the relevant personnel should be informed in time. Greeting personnel should arrive at the reception place ahead of schedule, not too early, not too late or even late. Send off personnel should arrive before the guests leave. Place of departure 。

The three is to present flowers at the right time. To welcome ordinary guests, flowers are usually not required. A very important guest can be greeted with flowers. Flowers should be used and flowers should be kept clean and bright. Avoid using chrysanthemum, azalea, Dianthus and yellow flowers. Flowers are usually given by children or young women after shaking hands with the guests after attending the main leaders. It can only be presented to the guest of honour, or to all the guests.

Four, different guests greet each other in different ways. For a large number of guests, a specific sign can be prepared in advance so that guests can see clearly from a distance. Self introduction. And for a more familiar guest, no need to introduce, just shake hands and greet each other.

Five is to leave a certain time. When guests arrive at their lodging, do not immediately arrange activities, leave time for them, and then arrange activities.

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