Workplace Must Know How To Reject Others' Skills.
People who are afraid of rejection are mostly worried about the feelings that hurt their colleagues, or they think that the other person asks for their help and thinks they are capable.
How do you refuse the other person and not hurt your feelings?
1. do well
psychological construction
Workplace psychology experts believe that everyone must first recognize that he has the right to refuse others.
Next, find a place where you can speak freely and consider the opportunity to talk.
Next, I want to know which part of the request I want to reject, and prepare it in advance, which can clearly convey "I can not help you with this part, but if I change it into......"
I can help you.
Finally, it is conceived of the situation that may happen after the message is pmitted.
2. find out options beyond "Yes/No".
When a colleague asks for help, consciously accepting or refusing, there is no room for change, which is one of the reasons that people can not refuse.
In fact, as long as the request to refuse others as a negotiation with the other side, it is more able to break the psychological barriers, it is not so difficult to speak.
Assuming that the request of the other party is totally 100%, the total rejection is 0%, then try to propose 90%, 70% or 50% solutions to the other party.
You can make an assessment from the content, time limit and quantity. For example, 90% is acceptable if the term is extended for 3 days. 70% acceptance is "unable to serve as a project manager, but participation in the project is OK".
3. express thanks before refusing.
Apology
There is also a set of rules for rejection: first, thanks for the invitation, and then use the buffer phrase "embarrassed" and "regret" to continue to prepare the other person for being rejected. Next, give reasons and add a clear refusal: "because there is already a date for that date, there is no way to attend."
If the decline is a less important invitation (such as a meal), it's good to say it's not convenient today; but if you want to refuse extra work, you must say the specific reasons why you can't work overtime tonight.
Finally, don't forget to add apology and hope to keep the end of the relationship: "I'm really sorry, but if I have another chance next time, I will be very happy to participate."
4. telephone or e-mail refused to be extra gentle.
Telephone
Communicate
You can't see the speaker's expression and movement. Sometimes, even if you are polite, the other person will still feel your attitude is tough. So when you talk on the phone, you should add buffer sentences, and try to be considerate of your partner's feelings.
E-mail is not even the sound of cadence, easy to give people a sense of business and public, so to increase the perceptual vocabulary.
5. face the other side and relax your eyebrows.
Speaking posture, expression and tone also give people different feelings.
When we refuse, we should try to face each other as much as possible.
Frown can also give a negative impression. Try to consciously relieve your eyebrows.
Are you scared to death about that? The problem is that it is exactly what you need to do.
Do you think companies are willing to hire employees who can only do simple things that anyone can do? Of course not.
Whether you are better selling yourself in the workplace or in order to keep fit, you have to face the fact that sometimes you have to do something you hate.
Calm down and do something you really don't want to do, because whether you like it or not, this may be the problem you need to solve.
For more information, please pay attention to the world clothing shoes and hats and Internet cafes.
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