What'S Good About Long Garden And Eagle'S Professional Service?

The meticulous service of "seabed fishing" has made it the trump card of the hot pot.

In the final analysis, competition in the market is the competition for customers. Whether the product is sold or the service is sold, the final customer satisfaction is the criterion for testing the success or failure of the enterprise.

Changyuan and eagles as the global fashion industry, Internet +

Intelligent logistics seamless integration of professional solutions providers, the integration of Internet technology and traditional industries, to change the traditional mode of production of enterprises, its after-sales service in the industry has a benchmark word of mouth, in the field of intelligent equipment to provide "seabed fishing" professional after-sales service.

01 professional service team

The long garden and Eagle after-sales service system is mainly composed of 4 parts: the service management section, the spare parts distribution section, the technical support section, and the domestic and international customer service section. At present, Chang Yuan and Eagle have nearly 400 certified service engineers in the world, with nearly 100 customers serving nearly 2000 cities, with nearly 100 service cars, 3 warehouse distribution headquarters, 25 warehouse pfer centers, providing professional and systematic after-sales service for users.

02 remote intelligent monitoring and maintenance service platform

Changyuan and Eagle set up the "remote intelligent monitoring and maintenance service platform", using the Internet and big data analysis technology to realize the intelligent scheduling of after sales service. Through the remote service, we can quickly solve the product after-sales problems in the current market, improve the service quality, reduce the customer's stop machine losses, and greatly save the cost of services.

Regular visit to maintenance equipment

Based on the positioning of the after-sale engineers as the private experts of equipment users, in the 2016 year, the long Park and Eagle established a regular return visit system. They visited the customers voluntarily, specialized maintenance for the wear degree of the users, and served as the intimate service assistant of the users.

03 CRM24 hours and timely feedback.

Through the official WeChat interactive platform of "Eagle Technology Service", we provide real-time consultation on all kinds of service activities and other related consultation, providing the most professional and cutting-edge online services.

400 telephone service center for the whole year

Changyuan and Eagle set up 400 telephone call center, 365 days all year round, 24 hour all-weather telephone service.

In this turbulent era, we meet and bring about a revolution that subverts tradition.

A professional team, an excellent product, a comprehensive system of services, and a complete factory planning.

"Seabed" professional after-sales service is only for the sake of users.

Quality products need matching quality services. Enterprises have responsibilities and obligations to provide users with quality after-sales service, so that users can buy reassurance and comfort.

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