Female Boss Walks In The Workplace, Please Trust Your Subordinates.

"Let me trust the staff?

Are you kidding?

Aren't you mistaken?

Besides, why? "

If you are a boss or any other manager, you may think so.

American companies have come to the forefront of their trust in their employees. For example, Kevin, the author and professional speaker of "I am crazy for Iraq", began calling for leaders from all over the United States to trust their employees in 1986 and to mobilize their enthusiasm and initiative through loyal and dedicated service to their employees.

Recently, a newly published "trust your staff" has provided a new way of thinking and management for managers. It is a kind of love rather than coddling. Trust is a kind of empowerment rather than an indulgence.

So how did the real female bosses do it?

How do they trust their employees?

It is a tolerance for a long time. It brings a long term reward to ladies and general manager of a catering enterprise.

In my opinion, to trust subordinates is to forgive them, allow them to make mistakes, and care for them from the bottom of their hearts.

A Wei, who is just twenty in the last year, applied to our hotel as a waiter in October.

For the first time, he came to work in the countryside from the countryside without knowing the world.

In less than a week when he was officially on duty, he complained to customers that his dish was too salty, and the male customer rebuked A Wei with the power of his wine. The more he spoke, the more uncomfortable he was. At first, A Wei could still bear it, and later he began to contradict the customers.

The male customer was more active and moved to his place. Wei also refused to be outdone. So the whole hotel hall surrounded a lot of people, and the scene was out of control.

When I heard the news, I went through a painful explanation and apology to calm down the anger of the customer. The matter finally came to an end.

According to the regulations, a very direct solution to such a problem is to dismiss the staff and let him walk away. After all, the waiter can recruit at any time, and the customer can not afford to offend.

But I didn't do that.

On the second day, I called him to the office, and I first understood the ins and outs of the incident and expressed his understanding and sympathy for his grievances.

At last, I told him calmly that he could tell me what grievances he could have in the future, but he could not contradict the customers.

He had a good attitude and assured me that it would never happen again.

5 roses are stolen from the eyes, but the N is not the same. The /p> women's superiors tend to go to two extremes: first, they are too pitiful or even indulging their subordinates, and do not have the heart to manage; two, they are too strict, like an iron lady style, and frequently use the "stick policy" to intimidate their employees. Later, he not only fulfilled his promise, but also made a promise.

In fact, the two can be balanced. From the perspective of concern, subordinates should be moderately tolerant and conciliatory, allowing them to make mistakes.

To a certain extent, to trust employees is to care for their employees, and it is also the embodiment of humanized management.