Home >

"Mental Welfare": A New Way Of Caring For Employees

2008/8/15 13:41:00 41792

??? 日本語 Fran?ais English 中文

讓員工找心理咨詢師，毫無顧忌地宣泄對同事的抱怨、對工作的厭倦，甚至個人感情的變故……這些過去在企業里最忌諱的事情，如今被一些溫州民營企業當成福利提供給員工。

In Wenzhou, "mental welfare" is becoming a new way for private enterprises to care for their employees.

Red Dragonfly Group's "sunshine consulting room", Kangnai group's "new Wenzhou people's emotional exchange station" and CHINT group "sunshine Service Room" have been set up.

Emotional exchanges between heart and heart, such as chicken soup for the soul, relieve them and adjust their mindset.

It is believed that psychological assistance for migrant workers is a new attempt for private enterprises to build a harmonious enterprise.

外來員工急需心理減壓

Occupational psychological health is the mental health state of employees in the workplace or in their working conditions.

Common occupational psychological problems are often caused by work stress reactions, emotional depression, job burnout, as well as physical and mental health problems caused by it or psychological distress in life.

According to the data from the State Administration of work safety, the pressure on employees of Chinese enterprises is increasing. 5000 occupational patients will be generated every day, and enterprises will lose 20 million yuan a day.

China's health organization and EAP Association (joint) human resources professional club last year conducted a survey on the occupational mental health management of Chinese enterprises with the help of professional research institutions' research platform.

A total of 7476 incumbency members from all over the country, regardless of age, income, status and education, participated in the survey.

The survey showed that 99.13% of the white-collar workers were disturbed by workplace psychological factors such as "stress", "depression" and "job burnout". 56.56% of the respondents were eager to get psychological counseling, but they never tried it. 79.54% of the working people realized that "occupational psychological health" affected their work.

The survey also shows that only 2.07% of the respondents' enterprises often take some measures to concern their employees' mental health.

Private enterprises gathered in Wenzhou, migrant workers reached about 2000000, their mental health is also not optimistic.

Li Yunhua, a psychological consultant of Red Dragonfly Group, once made a test on the administrative staff in the enterprise building. From the 18 stress test tables collected, 6 people felt exhausted and needed to adjust their pressure. 3 people were in a state of general adjustment and 9 had a good psychological state.

Chen Zengxin, deputy secretary of the Kangnai group and chairman of the trade union, also conducted a psychological consultation survey on the employees of his company. He summed up nine major problems in the current psychological problems of employees, including: stress at work, inappropriate adaptation to jobs, lovelorn and other personal emotional setbacks, interpersonal tensions with superiors and colleagues, difficulties in communication and difficulties in family life.

A sharp contrast with the vast number of foreign employees is that the institutions and staff currently engaged in psychological counseling are simply inadequate.

It is understood that there are only 6 psychological counseling and analysis institutions in Wenzhou, and the number of practitioners with qualification certificates is limited.

In some developed countries, the ratio of consultants to employees is 1:5, and the lowest is 1:10.. "If the proportion of some enterprises in developed countries is red, dragonfly must be equipped with at least 2500 counselors, which is obviously unrealistic."

Li Yunhua said, "our current focus is mainly on more than two hundred administrative staff in the building. The production line is temporarily unable to put too much energy into it."

“聊天”化解心理“疙瘩”

With the emphasis on the relationship between employees' mental health and enterprise benefits, some private enterprises in Wenzhou began to adopt humanistic management mode, adopting internal psychological counselors, external professional institutions to assist and psychological training, and so on, so as to let employees feel depressed and volatilize in different chatting, in order to help employees alleviate work pressure, improve work mood, improve work enthusiasm, and effectively handle colleague relationship.

In practice, most employees begin with a tentative and curious attitude. At the beginning, they still have some fortification. Generally speaking, when they are feeling safe, they will gradually get involved in topics such as intense interpersonal relationships, confusion in career development, confusion in family relationships and confusion in their children's education.

Xie Zuowu, who came from Hubei, entered the Ministry of human resources of Red Dragonfly Group, and found that his work pressure was getting greater and greater. His work and mood became more and more unstable. When he was serious, he often suffered from insomnia. His appetite was bad, his mood was particularly depressed and depressed.

He talked with Li Yunhua, a psychological consultant.

During the chat, Xie Zuowu realized that he should communicate and communicate with leaders voluntarily and voluntarily let the leaders know their own ideas and work opinions.

That night he slept very well.

After two days, he volunteered to interview the manager of human resources department.

He said, "I spoke very relaxed and of high quality.

The leaders' understanding and support for the work were also very understanding and supportive, which made me feel relieved.

"The employees of enterprises are basically young people born in the 80s of last century. Their feelings are relatively fragile, and they are more direct. Once something happens, they do not know how to deal with them.

Job stress not only damages individuals, but also damages the health of enterprises and ultimately leads to economic losses.

Most of our company is foreign employees, employees have concerns, either through the hotline, or directly to the emotional exchange station to face to face communication, so that we can solve the problem in the bud.

Chen Zengxin said.

Do employees dare to bare their hearts when faced with psychological counselors paid by companies?

Li Yunhua told reporters that since companies spend money on improving their work efficiency, they will try their best to encourage their employees to accept this service.

She has taken a very high degree of confidentiality to the appointments, so that no outsiders will know who has been counseling, and that no one knows the content of the conversation unless there is a very urgent and malignant situation.

“精神福利”體現人文關懷

“陽光服務室”、“陽光咨詢室”、“情感交流站”……為了不使員工感到“怪異”，幾家企業都回避了“心理”一詞。“社會上目前對心理咨詢普遍存在誤解，大家把心理問題和心理疾病混為一談，心理疾病和精神病又混在一起?！毙睦碜稍儙焻栐苹ㄕJ為，這種普遍誤解造成今日心理援助工作的滯后發展。

"The object of psychological assistance is mental confusion of healthy people. They just need help from others."

Wang Lianyue, executive director of Wenzhou Corelle hospital, said that the staff psychological assistance project (EAP) is a long-term and systematic project to provide staff with psychological consultation, diagnosis, training and guidance through professional staff to help solve various psychological and behavioral problems.

EAP project can improve employee performance, improve company management and establish a good corporate culture environment.

According to the reporter, more than 90% of the world's top 500 enterprises have bought EAP services. Some enterprises have set up relaxation rooms, vent rooms, teahouses, etc. to relieve employees' nervousness, or to formulate health improvement plans for employees and improve health programs, so as to help employees overcome physical and mental diseases and improve their health.

China began to adopt EAP mode to focus on employee's occupational psychological health and organizational development only in recent years.

Domestic companies such as Lenovo, National Development Bank, Datang electric power and other companies are also engaged in this project for their employees.

In the process of foreign exchanges, several well-known private enterprises in Wenzhou have gradually realized the importance of caring for employees' job stress.

Some high quality entrepreneurs believe that maintaining the mental health of employees will help improve the company's production efficiency, and can also give employees a kind of humanistic care.

A private entrepreneur told the reporter frankly: "you say that the company cares for employees, is very considerate to employee welfare, but does not care about the happiness of employees. How can it be called care workers?

How to embody humanistic concern?

The Red Dragonfly Group introduced and implemented the plan to alleviate the psychological stress of employees earlier.

In March this year, the company set up a "sunshine consulting room" with a budget of about 100 thousand yuan a year.

Luo Zhigang, director of the group office, said psychological counseling is a small part of the company's internal staff welfare.

Compared with the standard of 200 yuan each time, the free consultation provided by the company is very precious.

CHINT group, relying on professional advisory bodies, signed a "sunshine Service Room" at Wenzhou Corelle hospital.

"Employee health is the wealth of an enterprise."

Ye Zhonghua, vice chairman of the Wenzhou Federation of trade unions, believes that private enterprises' concern for employees' occupational mental health is a new "mental welfare", which not only brings benefits to employees, but also increases the cohesion of enterprises.

The trade union advocates encouraging private enterprises to provide this new way of caring for their employees.