Web Recruitment: Reject Homogenization
More than 200 million companies publish job advertisements online; 90% of job seekers favor online job hunting; in 2007 alone, the domestic Internet recruitment industry created 970 million yuan market value. Such figures show that the online recruitment industry has become an undoubted gold industry, though it appeared in China in the late 90s of last century.
A group of figures from the view of international Analysys has stimulated the appetite of the new industry: the scale of China's online recruitment market will reach 2 billion 30 million yuan in 2011. From 2003 to 2011, the average annual compound growth rate of the network recruitment market reached 34.97%. Such a huge market cake, in the face of thousands of domestic recruitment sites, still seems to be scarce, let alone more recruitment websites are mushrooming.
Competition in the industry is fierce and the questioning of homogenization follows. Many people believe that this recruitment website is no different from that recruitment website. In such a market environment, how much cake a network recruitment enterprise can get depends largely on how much effort it has made to create its own characteristics. In this issue, Zhang Jianguo, President of the China talent network, Tao Huiqiong, President of the Internet association and Huang Luzhen, general manager of China Talent Hotline, will discuss with you the difference of competition in the online recruitment industry.
中華英才網:綜合性招聘網站中的創新者
Www.ChinaHR.com, founded in 1997, is one of the earliest and most professional recruitment websites in China. The main products and services include: online recruitment, talent recruitment, SSS, campus recruitment, talent hunting, video recruitment and so on.
You have been the president of China talent network since 2004. In your opinion, what is the difference between the domestic online recruitment industry and the current situation?
Zhang Jianguo: at that time, there were no worries and no worries. The others were all regional websites, such as the Chinese elite network. At that time, the focus was mainly in Beijing. Apart from the small scale, the marketing methods of websites are relatively simple, similar to promotion, who pushes the door of customers first and who is the customer. The service provided by the website is quite simple, and the customer's cognition of the website is also in a very blind state.
Things are quite different now. First of all, the choice of customers is quite specific, and many personalized needs are put forward. This has also led to the rapid expansion of the entire network recruitment industry. Several large recruitment websites are trying to seize the market, how to form brand advantages, and some regional websites are also expanding to the whole country, and competition is intensifying. A lot of enterprises have also been developed. From the Chinese elite network, we began to build the Shenzhen market in 2006, and the sales volume in Shenzhen last year has exceeded 35 million.
你們是怎么做到的呢?
Zhang Jianguo: first of all, our advertising investment is very large, coupled with the strong driving role of the brand, which makes the recognition of customers rising rapidly. More importantly, we have a very good organization system, such as our big client marketing mode. Big customers have different needs, some are very personalized, we provide personalized solutions to them, rather than simply providing a platform for publishing recruitment information. This personalized service can not only create more value for customers, but also bring us higher profits.
都是什么樣的個性化服務呢?
Zhang Jianguo: for example, for large enterprises, we launched the 3S project service mode, that is, Staff Solution Service - employee solutions. It is very necessary to set up project teams for enterprises with demand, search for talents for them, even provide preliminary interviews and screening, and finally determine suitable candidates, thus greatly improving the hiring rate.
For small and medium-sized enterprises, we launched the "recruitment treasure" in 2005. Not only can enterprises publish job information, but also can inquire about the remuneration standard of the post through "recruitment treasure", and even include job responsibilities and qualifications. Once there are labor disputes, there are still some cases to tell you how to deal with them. "Recruitment treasure" can solve many people's resources management problems, which is very necessary for small and medium-sized enterprises with relatively weak talent management ability. This product has been launched for 3 years, and its customers have exceeded 100 thousand.
是什么原因使得中華英才網可以開發出這些獨特的產品?
Zhang Jianguo: first of all, I think it is a conceptual problem. We can not regard recruitment website as a platform for information release, but rather consider what customers need and how to serve them.
The second is to have a strong development team. Our 3S services and recruitment treasure are not made by one person. We need special people to design their organizational functions and organizational structure. We have a "Talent Research Center", consisting of more than ten experts in human resources. Each person has at least five or six years of experience in human resource management, basically a master's degree or above, specializing in the labor market and the needs of business customers.
In addition, many of our managers are human resource experts with many practical experience. I also did human resource management in HUAWEI for 6 years, and built up a human resource management system for HUAWEI. So we are very familiar with the needs of our customers.
中華英才網今后發展的重點會放在哪里?為什么?
Zhang Jianguo: still online recruitment. There are about 30000000 small and medium enterprises in China, about 5 million of the enterprises that have normal recruitment demand every year. At present, the customers of Zhonghua talent net are about about 1000000. Although they have increased by more than 100% each year in the last three years, they are far from all covered, so the market space is not often huge, and the annual growth rate of the whole industry is 40%, the prospect is quite attractive.
中國人才熱線:珠三角地區的佼佼者
China Talent Hotline (www.cjol.com), founded in 1997, is one of the earliest domestic talent websites created and nurtured by the human resources market in Western Shenzhen.
中國人才熱線目前有多少客戶?你認為這些客戶為什么會選擇中國人才熱線?
Huang Luzhen: at present, there are more than 30 members of enterprises at home and abroad. Among them, there are more than 15 members of domestic enterprises, and nearly 9 million personal members. What you want is that the top ten thousand enterprises in Shenzhen must be the customers of China Talent Hotline.
I think these customers choose the Talent Hotline in China. First of all, in the past ten years, we have grown into one of the largest talent websites in Shenzhen and even the whole Pearl River Delta region. The network recruitment industry is different from other industries. Any enterprise wants to recruit people. It must choose the best talent website, because it works best and can recruit people at the first time. The same applies to job seekers. Since all recruitment websites don't have money, if I put my resume on the best talent website, the chances of getting an interview will be much larger. In this way, a virtuous circle has been formed. Like snowballs, enterprises are increasingly fond of recruiting people. The more companies they have, the more attractive they are. In turn, small websites are different. If job seekers hang up their resume to those websites with no reputation, even though they do not want money, there will be no business interviews for one or two months. This will create a vicious circle, like snowball, fewer and fewer job seekers, and less and less companies. The final result is snowball getting smaller and smaller.
也就是說規模是中國人才熱線的一大優勢,是嗎?
Huang Luzhen: not only the scale advantage, but also the scale advantage in a specific area. Because the talent website has a strong regional character, there are many recruitment orientations. For example, recruiting people in Southern China area, it is best not to issue job advertisements in Beijing, because job seekers are generally not likely to come to the interview far and wide. So if a talent website claims that it is the biggest in the world, it is useless. You have to be the first in a specific area, so as to attract enterprises to publish recruitment information and attract excellent job seekers to register their resumes.
Our advantage is most obvious in the Pearl River Delta, but in the end we still need to be nationalization. At present, we also have branches in Shanghai. It's just that our business ideas are steady and pragmatic. We rely on the money we earn to make a city and make a profit. Then we will continue to make the next city, steadily and steadily, so that we can avoid many risks.
很多人認為目前國內招聘網站同質化相當嚴重,你如何看待這個問題?
Huang Luzhen: I think homogenization is just a representation. Homogenization is about its profit making mode. Its charging way and its way of service are very homogeneous. But in fact, several websites of Chinese talents have their own characteristics. It should be said that we speak of talent websites, no product is perfect, and none is useless, each has its own brilliant ideas, each has its own advantages. In this place, it may have obvious advantages, and it may be more obvious in another place. But in any case, differentiation is based on the premise of ensuring recruitment effectiveness.
你們是如何保證招聘效果的?
Huang Luzhen: there are a large number of high-quality business customers and a large number of excellent job seekers. This is the key. In addition, whether your website interface is easy to operate, whether you can interact with customers and job seekers accurately is a very important issue. Taking the China Talent Hotline, we have made many revisions to the website in order to be more humane. At present, the 7.5 edition is used, and there are many humanized designs. We are also spending a lot of money developing a new recruitment management software.
In addition, many web sites begin with academic qualifications at the very beginning of their design, because those with less educated jobs do not often use the Internet. However, with the popularization of Internet, more and more people are starting to contact the Internet. Therefore, we have lowered the corresponding options. Secondary vocational education and high school education can also register resumes, thus expanding the scope of talent coverage. (extension)
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