Efficient Management Requires Effective Information Communication.
In order to achieve efficient management and happy work, effective information communication is the basic premise.
To improve enterprise efficiency, we must improve the effectiveness of behavior, so we must accurately pfer management information.
I. the meaning of quantification and the classification of information exchange.
Luan general believes that the so-called quantification is not the data of enterprises, not data representation or quantification. Arabia figures do not represent quantification.
What is quantification?
It should be defined so that every employee can distinguish the information he needs whenever and wherever he wants.
That is to say, the premise of accurate information pmission is information quantification, which distinguishes information differences, and the information received can distinguish accurately and eliminate the inaccuracy of information.
The purpose of quantification is, as Mr. Luan said, we should adjust our concepts, habits and culture, and convey information as accurately, accurately and quantifiable as possible in order to eliminate the inaccuracy of the information and make the information ambiguous in the process of pmission, so that the other party can instantly and clearly express the message you want to convey.
Information and information exchange is a very broad concept, it is necessary to make a brief division, otherwise people will have confusion of concepts, but they will not know what to say.
Information communication can be effectively communicated through communication devices, such as telephone, telegraph, network and other media. The research on these media is the proposition of communication technology research.
It can also achieve effective communication between humans and machines, such as man-machine conversation, which is the research topic of artificial intelligence.
It can also happen between people, which is the research object of psychology.
Interpersonal communication in organizations is a subject of organizational behavior research.
Information exchange between people and objects, such as job descriptions, product production and so on, is a research topic in human resource management and production management.
Management is also a very broad concept. The information exchange he studies will involve the above professional research results, but it can not be confused with the concept.
Two, the cultural tradition of "awakening"
Luan general believes that management is actually a manifestation of culture. Chinese culture is extensive and profound. From the perspective of enterprise management, it is more manifested as a "realization". Between leaders and employees, employees and employees are more aware of "information" to convey information.
Luan also talked about traffic jams and the example of finding number 2655 in Shanghai.
This is actually a cultural communication barrier.
There are many barriers to communication, and cultural and linguistic traditions also affect effective information communication.
It will have an impact on interpersonal communication and post setting, process management and so on.
A few days ago, I published a blog in Yi Zhongtian's blog, which is due to the written language and language tradition.
It is possible that there are no ancient carriers such as paper and other cheap carrying words. It also makes the article very concise, and the single Chinese character is very few.
There are hundreds of understandings of the book of changes and Laozi. The poetry of the Tang and Song Dynasties is "benevolence and benevolence" and "wise men see wisdom".
For a long time, we have formed our cultural and linguistic traditions.
Our tradition is very good. For a small example, there must be new things in the development of the world. There must be new words in the language correspondingly. In English, we must constantly create new words, words will be more and more, learners will be very difficult; we will simply take several words together and be a new word.
Of course, this tradition will also bring us some drawbacks. Sometimes the uncertainty will also lead to difficulties in understanding and difficult to grasp.
Luan general has given an example of "MS-DOS operating system". Foreigners are very precise about jobs and products. We often express inaccuracies and are not easy to master.
Three, quantification is the premise of realizing simple and stupid combination.
Efficient management of happy work requires simple and simple combination. Just like we operate a stupid camera, press the shutter.
This simple operation requires a large number of complex and precise quantization processes, and then compressed into multiple modules. After simple docking, a fool's convenient operation will be formed.
January 25, 1990
At 9:34 PM, Avi Anka 52 crashed in Long Island due to fuel exhaustion, and all 73 people aboard were killed.
The main reason is the poor communication between pilots and air traffic controllers at the ground airports.
Their mother tongue is different, the information is not accurate and misleading, so the administrator did not approve the landing in time, resulting in the final disaster.
"Fuel is running out", "fuel shortage", "fuel crisis", "emergency situation" and so on, because of culture, tradition and authority and so on, has shown ambiguity. If set up as A, B, C, D and other crisis levels, through such a simple quantitative accurate expression, it will avoid a human disaster.
This is a quantitative topic in interpersonal communication.
One thousand nine hundred and eighty-one
In the year of Lu ran Feng went to university, the teacher sent down the MS-DOS operating system, 789 pages of this book.
When the book was sent to them, everyone burst into laughter.
What are you laughing at?
The foreigner is too stupid. Such a DOS operating system still needs 789 pages of books. It's too bad.
But when luanling Feng was assigned to the factory, the book was read to the machine operator. When the junior middle school graduating machine operator also learned the DOS system, Luan really shocked: China can write an instruction manual to simplify it, it can be less, and finally nobody can read it, or even do not understand it. We never advocate the process. We have always thought that people are stupid, we are smart, but our intelligence is at best small intelligence.
In Europe and America, the style of the European and American is simple and simple, though the tedious way enhances the intelligence of the whole nation.
This is great wisdom. The simple management action of a fool can make a great enterprise.
This is a topic that should be studied professionally by post management and quality management.
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