Effective Communication Is The Beginning Of A Good Team.

Editor's note: no company can claim that they do not value teamwork.

There is no doubt that face-to-face communication is the most effective way of communication.

But in the case of remote communication, we must rely on the media.

Although most companies make collaboration as the first major event, many companies have failed to make strategic considerations and adopt appropriate technical means to support and encourage better communication on the project.

Think about how the way of communication changes with the change of the relationship and the information exchanged.

For example, when people want to share special news or sensitive information, they usually talk face to face, use various kinds of nonverbal cues to maximize emotional communication and make appropriate responses.

If two college friends want to get in touch again after a year or longer without contact, in this case, a telephone, an e-mail or letter can achieve good results.

Without prior contact, hasty visits may be very embarrassing.

In daily life, people decide what communication methods to take based on various factors, including relationships, information content and existing communication media.

These choices greatly affect people's lives and their relationship.

In a project environment, team members usually rely on or are limited to certain ways of communication. In fact, other ways may be more appropriate, more convincing and more effective.

Although most organizations regard information communication and collaboration as the top priority, many organizations do not formulate and implement corresponding strategies to support project team communication, especially failing to provide guidance and best methods to help the team choose the most appropriate one from a variety of communication media.

If a company builds a multilevel communication system for the project team, providing different media for different needs will increase productivity, help solve problems, reduce tension and create a closer and more durable relationship among participants.

First of all, face-to-face communication is the most effective.

Face-to-face communication is the most effective way of communication, because both sides can understand not only the meaning of speech, but also the meaning of body language, such as gestures and facial expressions.

A recent study by Harvard University and Columbia University showed that face-to-face meetings can attract 38% of the attention.

Moreover, "attending the meeting in person" also conveys a powerful message to the stakeholders of projects, team members and the people they need to deal with.

Face-to-face communication is the best way to establish business partnership.

In many cultures, face-to-face communication is the only way to do business.

In addition, face to face communication is still the most appropriate way to deal with subtle interpersonal relationships or convey complex information.

For example, for more sensitive salary or contract negotiations involving expenditure and income, consultations between the two sides in the same room will make progress easier.

Face-to-face communication or simulation of face-to-face interaction helps people to discuss complex problems and make decisions quickly when approaching deadlines.

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Secondly, there are six kinds of communication media.

If people want to communicate remotely, face-to-face methods are not feasible. They must use a medium to convey information.

Some communication media, such as e-mail and audio conferencing, are one-dimensional.

Other media, such as illustrations and newspapers, add photographs, forms and illustrations on the basis of text, and add one dimension.

There are other media, such as video conferencing, Internet conferencing and information flow (streaming), which are truly multimedia, combined with voice, image and text, which enhance the user's feelings and increase the meaning of multilevel.

Today, the most commonly used modes of communication include:

E-mail: E-mail breaks the limitation of time and space, enabling people to communicate effectively at different hours of work or at different places of work.

E-mail enables people to send messages to several people at the same time, and to send attachments such as electronic files, pictures or documents.

But the popularity of e-mail leads to its abuse and is often used for improper purposes.

Because e-mail contains almost no information about appearance and temperament, nor can it convey subtle gestures or nonverbal hints. It may be misunderstood or misinterpreted, resulting in contradictions.

Face-to-face communication does not have such problems.

Therefore, many researchers and managers suggest that e-mail should be avoided when communicating with controversial or sensitive questions.

Instant messaging: instant messaging, referred to as IM, is a kind of text communication that is close to real time. It can be carried out between two or more users.

The difference between it and ordinary e-mail is that its information communication is completed immediately, and "dialogue and communication" is quite simple.

Because the participants are "friends list", instant messages have a strong community atmosphere.

In many cases, this atmosphere helps to establish effective communication areas.

To send uncontroversial information to a large group of people, IM is an effective way of communication.

But it is not suitable for all occasions or work relationships.

Two people who are not very close to work may feel embarrassed about this intimate real-time chat, while the two who try to solve the problem may think that the inherent flaw of instant message hinders the process of solving the problem.

Audio conference: the telephone is convenient, fast and simple to use, plus today's voice mail function. It has great flexibility in communication. Even if the other side can not answer the phone, it doesn't matter.

Compared with e-mail or instant messaging, the most prominent advantage of audio conference is that participants have more substantive contact.

At the audio conference, participants can use the pause and modal particles (hum, uh) to tone up the topic by changing the tone, pitch or volume, and increase the tone of the audio itself.

Unfortunately, the biggest drawback of audio conferencing is that the attendees are not visible.

A recent survey showed that only 23% of the audio conferences were engrossed in meetings.

Generally speaking, audio conferencing is very effective in some commercial applications, but it also makes it easier for participants to do other things irrelevant to meetings.

Network conference with audio frequency: Internet Conference adds certain video information, enables participants to watch PowerPoint demonstration, browse the network under the guidance of the host, or communicate with others and discuss documents.

Network conferences are different from network audio or video. Participants can share files through browsers while attending remote meetings.

It is a relatively cheap and effective team cooperation technology, and has many unique features that can enhance team meeting experience.

However, similar to online conferencing and audio conferencing, participants are invisible.

Therefore, participants tend to "busy themselves" in the process of meetings.

Internet conferencing and audio conferencing are not ideal choices if we want to establish cooperative relationships or promote team work.