[Rational VS Emotion]: How To Face Office Conflict?

。

Conflict is inevitable

A long time to co-exist in an office, even in the face of indifference.

At the beginning of my work, I found that sporadic conflicts and occasional scrub and fire were not unusual in the office. They were usually raised by a bit of pitch. If they could not be spoken, they would be dissolved immediately. If they met with the same camp, they would criticize it again and again. If we had to meet each day, we should be careful not to embarrass the scene.

However, there are two senior female executives who are not so swallowed up. Every time they fight, they become special programs on the day's offices.

Two people are regarded as employees with considerable seniority. Each of them leads several small soldiers into two groups of tit for tat team. Once a case is rolled up, two people do not care about the office's public view. Each of them stands on the top of the hill and yawns. These small roles can only harm our heads on the table, for fear that a rising peep will make the stray bullet full of holes.

And what do we usually get angry about? Anything is possible.

The delay in your work partners makes you angry; you may be in a different position with the business people; you may also be in a red mood because of values and others; and even to deadlock with the boardroom and others.

Conflict is easy. It is not so easy to pick up the pieces.

If someone yelled at one or two, it would be all right. Some people hate their whole life, and no one wants to do anything good. Some people are obviously insidious, but they have no courage to admit that some people are in a wrong way, so they lose their jobs.

Conflict is inevitable. The key is how to resolve conflicts.

(Chang Si)

Rationally detonate conflicts

In the office, is it possible to lose temper and quarrel with others? The answer is: sometimes.

But it must be within a reasonable scope.

Sometimes, you really can't see anything and feel unfairly treated. Your temper really wants to attack, but in order to take care of your face, you can barely bear it.

And you know that the problem is still unsolved. Anger and dissatisfaction are still in the heart and can be detonated at any time.

Most people regard taboo in the office as a taboo. All these emotional reactions such as anger, noise, frivolity, sadness, anxiety, crying and so on should not appear in the workplace.

Because losing your temper may be effective, but it is also dangerous. It may set up more enemies for you.

Yes, we have always believed in one thing: offices should be calm and rational, and those who are emotionally agitated should not appear in the office.

But if you observe, it is easy to feel that the negative emotions such as stress, setbacks, misunderstanding, disputes, bad communication and so on are always present, and are hidden in every corner of the workplace.

In fact, conflict is human nature. Teaching workers to "do not cry" and "do not get angry" do not help us solve problems.

Interpersonal communication experts believe that although disputes are risky, it is a good opportunity to learn and communicate with each other if they can fully grasp the skills of expressing anger. They can help both sides understand mistakes and improve relationships.

Teach you to quarrel with your boss.

If you do a survey on the topic of "quarrel with your boss?" I think most people will be very surprised.

I am not only an employee but also a combatant in front of my immediate superior sales manager.

I quarrel with him about all kinds of big and minor matters: the headquarters policy is not in line with the Chinese market. If we go ahead, we will have to quarrel. My salesmen are too ill paid and move too fast to interfere with my performance.

Such a collision has been effective, and quarrel has become a means of communication. Of course, I can use this means of communication to be a bit of a fan: I am a trump salesperson; two, I have thoroughly understood the quarrels of western culture; three is also the most critical. The purpose of the quarrel is for the interests of the company and for the interests of the boss.

My former colleague was even more so that she had let the boss who had been aggressive always put her head down.

The boss is very strict with the workers in the factory and may swear at all times according to his mood.

My former colleague was also scolded for a while.

She gave birth to the gall at a moment's evil and threw up her grievances on weekdays, ready to leave.

The boss was caught off guard and was ashamed of his usual behavior and kept her down.

We must not quarrel with this quarrel. Think of the consequences of "giving lessons in the East". We should sum up our predecessors' experience: one must be a technical player, and the two is to have the courage to die.

{page_break}

How can we reconcile after conflict?

Quarrels or separates among colleagues often occur in the workplace, when you do not know how to reconcile with your colleagues.

If you follow these tracks, you can save the friendship you once had.

First, find out the reason for the quarrel.

If your argument is ridiculous, it will probably go away naturally.

Or you two disagree on some point of view.

In fact, these problems are no big deal.

More often than not, no one is wrong, or two people are wrong, or no one can really figure out who is wrong.

It is the mystery of reconciliation that we do not study carefully.

Two, seek and try to reconcile.

After a quarrel, colleagues will have a direct state of mind - worry.

Most people worry most about being rejected.

Take a deep breath and relax yourself. This casual behavior will help you and colleagues to dispel the tension.

Three. Take the first step.

Once you say goodbye to your fears and worries, it will be easier to talk with your colleagues.

Don't wait for your colleagues to come to you. Though he can take this first step is very important, but is it really important to take the first step? If you let the quarrel deteriorate, then the two of you will lose friendship together.

If you make up your mind, you are all winners.

Don't wait for others to solve problems, you should take responsibility for yourself.

Time waits for no man. The sooner, the better.

Four, step by step.

You can't pretend that nothing has happened. You need to take the initiative to try and arouse your confidence with a positive attitude.

"Hey, are you still angry?" "Hello, let's have a chat when we are free."

If you ask her face to face, you can take a sincere smile.

Five, listen to each other's hearts.

If you both believe that you are right, it is hard to listen to each other.

But how do you understand the feelings of your colleagues? You can honestly say, "I want to hear your opinion, tell me what you think, OK?" and when the other party talks, do not interrupt her or argue with her, let her feel that you respect her, perhaps the contradiction is better solved.

More calcium and less conflict

Inevitably, there will be some contradictions with colleagues and customers. In order to avoid anger and quarrel, milk, yogurt, cheese and other dairy products, dried fish and bone soup can be consciously eaten. These foods are rich in calcium.

Data from abroad indicate that calcium plays a role in calming and preventing aggressive and destructive behaviors.

No hedge for Hedgehog

For a while, the company began to stir up rumors, and the office was in danger for a while.

One day, miss A went to the computer room to surf the Internet. She found that she didn't know who opened a yellow page and forgot to shut down. Miss A ignored it and closed it.

However, what she never expected was that on the second day, the whole company spread the rumors of her yellow pages.

The cowardly A lady had to resign voluntarily and was humiliated.

By contrast, miss B, who is in the same office with Miss A, is much more courageous.

One morning, the director called miss B to the office and said with a stern tone that he had lost an important document. In the end, the document was found in half of the trash bin in Miss B's drawer.

Miss B, who has always been a gentle character, rose up and said, "first, I have no time and motive for committing a crime. This shows clearly that it is framed. Second, what power do you have to turn over my drawer?" the director suddenly turned red.

Finally, miss B was not only fired, but no one dared to frame her again.

Occasionally doing a hedgehog in the workplace will not hurt you, but once you are in danger, you will start sharp needles. Sometimes this is an effective way of self protection, so that "villains" do not dare to hurt you easily.

Office quarrel rule

When conflict can not be avoided, we should formulate the "quarrel rule" in the office.

Any dispute has its own causes, and it can not be used to make trouble.

No physical confrontation with anyone, unless self-defense, is absolutely the most insane act.

Don't touch other people's most sensitive topics.

For example, some people care very much if others call him "fat man". As a result, you just don't know what's good. Even if the other side knows you are joking, you will still hate your bones.

Do not reveal your deep-rooted prejudices or ideologies, such as racial dislikes, sexism and so on. Usually, such disputes will make you a target of public criticism and death.