Interpersonal Skills And Ways Of Dealing With Others
Preface:
Interpersonal relationship
It includes the influence, the ability to listen and communicate in social interaction, the ability to deal with conflicts, the ability to establish relationships, cooperation and coordination, the ability to persuade and influence, and so on.
Some people are innate in their interactions. When they attend a cocktail party or celebration, they can make friends with everyone in a very short time.
But some people do not possess this kind of talent. They tend to be introverted in social activities. They prefer to hide in a corner rather than take the initiative to talk with others.
It can be said that there is a good skill to settle down, and there is a good affinity for eight winds.
Benjamin Franklin, a famous American inventor and statesman, said: "the first element of success is to know how to do well in interpersonal relationships".
Are you still worried about interpersonal problems? Do you want to have a good relationship immediately? Please join Tan Xiaofang's training course on human relations management immediately.
We all know a common sense: when your legs move together, you shake your body, and you feel that it is easy to lose your balance. When your legs are separated from a certain distance and shake your body again, you will feel that it is easy to maintain balance.
This game tells us that your extension determines your sense of security.
Apart from professional skills, knowledge and experience, these extensions are your network of relationships.
After the invention of the telescope, the British astronomer Herschel (W? Herschel) used it to analyze the stars in the sky, so that the objects that seemed to be very quiet had the scientific evidence of "continuous movement", which made the concept of "the earth was stationary" and was ruthlessly broken at once.
We know that the ground moves at a speed of half a kilometre per second, and it is calculated at a rate of one thousand and eight hundred kilometers per hour, twenty times faster than that of a highway with a speed of ninety kilometers per hour.
It seems that the static ground moves so fast that other things can be imagined.
The relationship between man and man is also changing.
Two people do not get along more and more with each other, they are increasingly suspicious of each other.
If you want to maintain friendship, you must interact appropriately.
Once static, each other is estranged.
The author said that the same is true of human relations management. The key lies in interaction.
Let's look at an interesting experiment: put optimistic, well liked people and pessimistic, lonely people in two laboratories, and then use cotton balls to talk about influenza viruses smeared on both sides of the nose to track the results of the experiment.
Can you guess which side of the crowd has a lot of infections? After that, it's a big surprise. Lonely people have a lot of infections. How much? 4 times! Interesting experiments, aren't they? If a person has few connections, few friends, pessimistic and lonely, even the germs will bully him!
For this reason, I also looked at the Baidu encyclopedia.
Connections
The explanation is "interpersonal thread formed through interpersonal relationships", often used in the field of politics or commerce, but no matter what industry it is, everyone will use connections.
Marketing is a good way to do business, but even if you have 1000 business cards, it doesn't mean that you can use the "human resources".
With human resources, no management can not be done. This "interpersonal management" is not only the truth of life, but also the skill of being a man.
Speaking skills can easily lead to "smooth" and inject ethical and moral factors in order to become "smooth" as "tact".
The Chinese believe that "depending on their parents at home and going out to rely on friends" depends on how they relate.
On the other hand, the Chinese also hope that everything can be done on the basis of their abilities and hate the act of "pulling ties".
As a matter of fact, a person without ability can not rely on personal relationships and succeed.
However, the lack of good interpersonal relationship and ability is not enough to achieve success.
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And in Hollywood, there is a popular saying: "whether a person can succeed is not in what you know (what you know), but in whom you know (whom you know)." Mr. Tan stressed: "connections are a marketing person's access to wealth and success." since dealing with interpersonal relationships is so important, how do we do it concretely?
1, to the boss:
First respect and then run in.
Every boss must have some excels in this position. It is worth learning from. We should respect their wonderful past and outstanding achievements.
Of course, every boss is not perfect.
If you want your boss to accept your views with sincerity, you should be polite, articulate, and careful in the atmosphere of respect.
2, to colleagues:
More understanding and careful support.
We should not be too strict with colleagues.
In the event of misunderstanding and dispute, we must change the angle and stand on the other side's position to think for others, understand the situation of the other party, and not be emotional.
At the same time, we must have sincere enthusiasm for our work, and we must carefully support our colleagues.
3, to friends:
Good communication and diligent liaison.
It is necessary to make more friends with more friends.
So, when you are free to call a friend, write a letter, send an e-mail, even if only a few words, also close to the distance.
4. Subordinates:
Help to listen carefully.
To help subordinates is to help themselves, because the enthusiasm of employees is better, the work will be done better, and you will gain more respect.
Listening can better understand subordinates' mood and understand the situation in their work, providing detailed basis for accurate feedback and adjustment of management mode.
5, to competitors:
Grin.
In our work life, there are competitors everywhere.
When you surpass your opponent, there is no need to despise others. Others are also seeking to get ahead; when people are in front of you, you don't have to deliberately create trouble.
No matter how your opponent embarrass you, a grin is generous and open-minded, and a good mood.
In terms of marketing work, young people who have just entered the society have suddenly entered the society to do business. Most of the people who know are classmates or colleagues. If they need help, they often fall into a dilemma of "no help." even if there is a marketing person with work experience, if they are not good at establishing and maintaining relations, it is difficult to further expand the circle of contacts.
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This may be an extreme, but to understand the other extreme of human network operation we need to understand a new term -- "pulse guest"! "Pulse guest" refers to some groups who are good at using connections and operating connections. (mankeep)
Mankeep is plated as "network management". We call it "Mai Ke".
In the securities investment field of Taiwan, Yang Yaoyu is a pulse customer who will give full play to the competitiveness of the company.
He was a vice president of a unified investment consultant. He quit a job a year ago, served as a financial adviser for his friends and served as a director of five electronics companies.
According to the estimate, he should be worth nearly 100 million yuan.
Why is he able to accumulate wealth quickly by one of his country children who work hard from the north of Taiwan? "Sometimes, one phone call is worth ten research reports."
Yang Yaoyu said, "my network of people is everywhere in all fields. There are thousands, tens of thousands, and countless numbers."
Finally, Mr. Tan Xiaofang, starting from his own actual combat, shares the following 15 tips on how to manage his pulse with our marketers. I hope you can expand and extend your interpersonal relationship.
1, chat and talk about long-term things.
2, associate with some useless people.
3, do not promise others.
4, approaching knowledge or people who do not know or dislike.
5, contact your old friends when you are free.
6, do low cost but let people feel your concern.
7, organize meetings and expand relations.
8, care about your first image.
9, be sure to use business cards.
10, do commonweal with your friends.
11, establish your own database.
12, savings contacts, do not disconnect.
13, good at borrowing.
14. Introverts use the Internet more often.
15, do your best to attract people.
In short, miss Tan Xiaofang reminded you that we need to share the idea of establishing and maintaining human relationships, not to share money, but to share feelings, share care and love, share interests and interests. We use the spirit of sharing to attract others and share them with others. In the communication between people, our relationship network will naturally be established.
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