Bian Que'S Helplessness In Quality Management
Wei Wen asked Bian Que, a famous doctor, "three brothers in your family are all good at medicine. Which one is the best?"
Bian Que replied, "the elder brother is the best, the second brother is the second, and I am the worst."
"Why are you so famous?" asked Wen Wang.
Bian Que replied, "my elder brother treats diseases before treatment.
Because most people do not know that he can eradicate the cause in advance, his fame can not be spread out, only our family knows.
My second brother was treating diseases at the beginning of his illness.
Most people think he can only treat minor ailments, so his fame only goes to his native village.
And I treat it when I am seriously ill.
Most people can see that I wear needles on the meridians to bleed the blood, and to put on the skin and so on. So I think my medical skill is brilliant and reputation has spread throughout the country.
Quality in modern enterprises
Administration
The same is true. Afterwards control is better than control. In fact, control is better than prior control. Unfortunately, most business operators and managers fail to recognize this point or even realize that they will not attach importance to it. Until the wrong decision has caused significant losses, they will seek to patch up, sometimes it is too late to make up for it.
Take the first inspection, self inspection and mutual inspection in quality management as an example.
staff
Managers know that the implementation of the three inspection system is entirely possible. However, batch accidents will happen frequently, and rework or even scrapping of the defective products can be imagined.
Therefore, prevention is far more important than remedy afterwards, but most of them are corrected.
enterprise
They only choose quality managers who can handle problems, but real quality management is able to stifle problems in the bud. Seemingly inadvertent actions or programs can achieve twice the result with half the effort if they are truly implemented.
What quality management really needs is Bian Que's elder brother, not Bian Que, the chief of firefighters.
Preventive control is more important than correcting remedial work. We must attach importance to and carry out preventive actions.
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