&Nbsp, A Professional Negotiation Expert, Needs To Be Informed.

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"The essence of negotiation is to achieve the purpose of personal negotiation through the alternation of" speaking "and" listening ", and this way of exchanging words and listening is the communication between people.

Feng Lijuan said.

She believes that the art of negotiation is, in other words, the art of communication and harmony with others.

When negotiation skills are well controlled and individuals have a good team working environment, they can focus more on the work itself, strive for better performance, and gain more opportunities in the promotion of jobs.

On the contrary, they may not get support from others at work.

Interview record

The sales manager will not be excluded from negotiations.

Interviewee: John, English Creative Director of trading company

John is a creative department responsible for packaging products. F is a sales department responsible for displaying and selling products to customers.

"Many people are disgusted with F because he often has problems in communicating with different departments."

John said.

F always likes to express his dissatisfaction with the copywriter provided by the creative department. For example, "these sentences are not idiomatic in English" or "this idea is out of date", but they never submit opinions directly to the departments or parties who provide copywriting.

How much is the creative ability of F, which is clear to everyone.

John said, "even if he really has problems, he can directly discuss with his colleagues in the creative department or negotiate with my department head, so he can't face the company's big mouth.

This way of cooperation has hardly given me face and will affect the evaluation of me.

Then, once, F rushed to sell a classic product of the company to customers, and found John.

"But I don't want to work with this kind of person anymore. I'm going to say that other sales managers are rushing to pack too.

He can't wait for the new copywriting, but he can only change himself with last year's PPT.

As a result, the negotiations failed.

John said, "because of this, F was dropped to deputy manager, and he didn't get the first quarter bonus. Finally, he left in a gloomy way."

Experts dispel doubts

Professional negotiators need insight into people's minds.

Guangzhou Daily: is the "negotiator" in the workplace the right person?

Feng Lijuan: it is undeniable that this point of view not only shows that there are no shortage of negotiators in the workplace, but also reflects the ability of the "negotiator" in the workplace to understand people's psychology, move artistic skills, pay attention to choosing the right time and grasp the degree of "negotiation".

As long as we remain awake and understand the original intention and ultimate goal of the workplace negotiations, we can make the art of negotiation to the utmost and achieve win-win results in the workplace.

Guangzhou Daily: which positions need more people to master the art of negotiation?

Feng Lijuan: the art of negotiation is particularly important when technicians turn into managers. After all, technology is very different from management.

These new managers only need to have strong technical ability, but when they become managers, they need to work well with others, such as having a good relationship with their team members.

At this time, it is more important to have better negotiation art.

If it is not handled well, the efficiency of the team will be reduced, a large number of technicians will leave, and the company's efficiency will be reduced. Finally, they may become a member of the unemployment army.

Experts teach the way

Five principles of workplace negotiation

Workplace negotiations are similar to commercial negotiations, but they can not be copied.

In the workplace to do their own "negotiation experts", we can grasp the following negotiation criteria.

In accordance with local conditions, we should adopt appropriate negotiation strategies: different negotiation strategies, different interests and negotiation objectives will be different, and we need to make full preparations.

Negotiations are flexible, and ultimately for "win-win": real workplace negotiations may require concession and compromise from both sides.

Through flexible negotiations, we ultimately hope to make future cooperation more harmonious and achieve "win-win".

Negotiation is not to ask for trouble, but to resolve contradictions: differences often represent contradictions already existed. If we choose to avoid talking to maintain surface calmness, instead of trying to sit down and negotiate to resolve contradictions, then in the future work may be inspired by something, and the result may be even worse.

Negotiations do not win or lose, the result is only good and bad: workplace negotiations are different from commercial negotiations, they are not combat.

Negotiation is for better cooperation. It is a joint effort between the two sides to reach a consensus.

Our focus should be shifted from "commercial overthrow" to "mutual achievement".

The outcome of the negotiations is divided into good and bad, and no win or lose.

Reason is not necessary. Taking care of others' emotions is equally important: in negotiation, we should know how to respect each other, so as to better understand the views and ideas of the negotiators and to make the negotiation results develop in the expected direction.

If any party feels wronged or even feels uneasy, even if a cooperation or agreement is finally reached, it will not be conducive to the development of future work.