Grasp The Basic Principles Of Communication With Employees

　　 Mastery and Staff communication Basic principles

1, we must recognize that subordinates or others have many advantages, but we have not found them. This is also what we have repeatedly said. As a supervisor, it is an important means of encouragement to find out the merits and commends of the employees. Unfortunately, we often do not need to. The incentive is to give bonuses and examinations, and eventually the money is spent quite a lot, but the effect is not obvious. Once again, we should constantly recognize the merits of employees, even a very small act, and remember that praise is always better than criticism. As long as every supervisor can insist on doing so, the efficiency and performance of the Department will be better and better.

2, communication should be two-way. Communication is not a single person to listen to, you have to speak, but also to listen to the other side, so that communication can achieve real results.

3, we should pay attention to the positive. Listen for Other party. Listening is not enough. You have to listen actively, listen, understand and understand each other's meaning, so as to lay a solid foundation for good communication.

4, defend each other's dignity. In the process of communication, the status of both sides is equal. Supervisors should fully respect employees, regardless of their tone, intonation, behavior and so on. They must show respect for their employees, so as to achieve good communication results.

5, the mode of communication is flexible. The form of communication is not fixed, no form is the best, only relatively suitable, which requires executives at all levels to adjust continuously according to the characteristics of different employees and the content of communication.

6, to be real. Understand Other party. Everyone can not agree with each other because of their own position, experience and environment. Our leaders at all levels should not only think about problems from their own perspective, but also consider the problems from the perspective of employees, understand the other side more, and draw conclusions that may be more consistent with reality. In the process of communication, we need to think deeply about the starting point and motivation of the staff's speech, so that we can fully understand that communication will proceed more smoothly.

7, we should take the initiative to improve relations when there are barriers. It is normal to have some estrangement or misunderstanding between the manager and the manager, which needs to be eliminated through communication. As a supervisor, we should start from the overall situation and show a high profile. We should actively communicate with employees to seek for better relations.